Senior Manager, Site Merchandising

About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.

About the Role

Through a customer curious lens, you will collaborate with the Digital Merchandising, Marketing Production, Ecommerce Operations, Photo Studio and Sample teams to produce a best-in-class online shopping experience visited by millions of customers each day. Blending the art and science of ecommerce merchandising, you will apply sound knowledge and technical expertise in navigating our product-to-site pipeline and offer your cross-functional partners a strategic view point on site execution, ensuring that the category navigation experience aligns to the design intent of the product, bringing key product initiatives alive on the sight through compelling story-telling.

What You'll Do

• Drive site execution and serve as liaison between digital merchandising, website production, and marketing to bring the customer online shopping experience to life and meet or exceed the commercial plan and financial goals
• Develop and execute the vision of product site navigation and category storytelling Create seasonal navigation plans utilizing web analytics for recommendations as competitive benchmarking
• Construct, strategize, and navigate complexities of third party vendor technologies, including related product recommendations, personalized merchandising, onsite and third party search results and outfitting templates and galleries; generate reporting to measure efficacy and drive optimization
• Obtain market and competitive set intelligence to inform the business strategy by understanding customer feedback, product trends, historical data, macro environment trends
• Drive influence and build consensus amongst cross functional business partners
• Motivate and manage team through influencing strategy within team and total Site Merchandising function

Who You Are

• Passionate about the customer, our product and the online shopping experience
• Ability to execute detail oriented work with a high level of accuracy and attention to detail
• Strong verbal and written communication and influencing skills; compelling, persuasive storyteller
• Collaborative and team oriented; able to bring teams together and facilitate productive, data based decisions
• Strong computer skills in MS Office; able to quickly acquire skills in new computer systems

Benefits at Old Navy

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.*
• Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*
• See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. This year, we've been named as one of the Best Places to Work by the Human Rights Campaign for the seventeenth consecutive year and have been included in the 2021 Bloomberg Gender-Equality Index for the fourth year in a row.