Carrier Manager - Last Mile (m/w/d) - Connected Retail

Recruiter
Zalando
Location
Berlin
Posted
23 Nov 2021
Closes
03 Mar 2022
Ref
3670714
Level
Manager
THE ROLE & THE TEAM
As a Carrier Manager - Last Mile (m/w/d) you are responsible for our business relations with CEP-service providers in the DACH & Poland region as well as to roll out in new regions.The successful cooperation with different last mile logistics partners (CEP-service providers) reassures that our retailers distribute their parcels in foreign countries within Europe. Our mission is to offer our partners high quality carriers suitable for brick & mortar stores in the “last mile” and simultaneously our logistics team takes care of the development of this cooperation and manages the daily operations of our logistics network.
INCLUSIVE BY DESIGN
At Zalando, our vision is to be the starting point for fashion - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV as well.

We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.
do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/diversity-inclusion
Our employee resource groups: https://corporate.zalando.com/en/diversity-inclusion/our-employee-resource-groups
WHY YOU SHOULD BE INTERESTED...
  • You will establish and develop partnerships with last mile service providers
  • You will support the purchase of last mile services and preparation of collective negotiations
  • You will work on the preparation and performance of regular Business Reviews / creation of new processes
  • Provide operational support to the service providers in the day-to-day business as well as monitoring and evaluation of service provider performance
  • Partner support in the daily business around last mile carrier management topics throughout the partner journey from onboarding to offboarding
WE'D LOVE TO MEET YOU IF...
  • You bring previous last mile (CEP) experience at carrier or retailer level, preferably 3+ years
  • You have advanced language skills in English, Polish and German (written and spoken)
  • You are good at establishing new processes, as well as time management and your approach is data-informed
  • Our team is important to us, so not only should you be able to work independently (because it drives you to peak performance), but you are also a great team player
ZALANDO BENEFITS
Career Development
  • We offer peer-to-peer performance reviews twice a year
  • Learn and develop through our extensive Zalando training platform
  • Join regular all-hands, team meetings, Q&A-sessions, and quarterly anonymous employee surveys to ask your questions and provide your feedback
  • Support from an international team of experts; mentoring and professional development opportunities
  • We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.

Wellbeing
  • 2 days paid leave per year for volunteering
  • Minimum of 27 holiday days per calendar year
  • Online sports courses, wellbeing, and nutrition advice offered by Humanoo personal wellbeing coach app
  • Mental wellbeing support by our Employee Assistance Program and professional consultants to help you find health resources

Flexibility
  • Flexible working hours
  • Relocation assistance for internationals
  • If you work from an office in your role, a choice of office equipment to be delivered to you, to support you working from home due to COVID-19 safety

Financial
  • Access to the employee shares program
  • 40% shopping discount on products shipped and sold by Zalando, and 30% discount on Zalando Lounge
  • Discounts from a wide range of external partners

Family
  • Employee parents’ forums and employee resource group
  • Supported transition into and out of parental leave, with a buddy and re-onboarding plan
  • 3 fully-paid child sick days per year
  • Free counselling, assistance, and referral service for all matters concerning yourself and your family via the Fürstenberg Institute
ABOUT ZALANDO
It’s the perfect time to join Zalando on our journey, from being a pioneer in the world of e-commerce, to the starting point for fashion in Europe. We connect customers, brands, and partners across 23 markets.

Help us drive digital and sustainable solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 46 million active customers through a team of diverse skill-sets, cultural backgrounds, and interests.

Our values: https://jobs.zalando.com/en/our-founding-mindset

do.More - our sustainability strategy: https://corporate.zalando.com/en/sustainability

Follow us on Instagram: instagram.com/insidezalando
ABOUT ZALANDO CONNECTED RETAIL
As part of the Zalando universe, Connected Retail is enabling brick-and-mortar stores to sell directly to millions of online consumers on the Zalando platform. Together with our partners and state -of- the- art technologies we are building a seamless experience for our 42 million active customers to shop from local stores. This results in greater shopping experience, product selection and availability in products, faster delivery times and more sustainable shipping.

THE FUTURE OF RETAIL IS CONNECTED

Please note that all applications must be completed using the online form - we do not accept applications via email.

#CustomerFulfillment

Similar jobs

Similar jobs