Senior Account Manager - ZMS

23 Nov 2021
29 Dec 2021
As part of Zalando Marketing Services, ZMS Creative is a Zalando in-house agency specialized in building strategic creative and influencer marketing solutions at scale for brand partners.

Thus, we are looking for a Senior Account Manager to grow the ZMS Creative business by handling strategic accounts and helping them achieve long-term marketing success by offering holistic tailored solutions. Within the role, you will drive and implement high level campaigns, working with the top fashion brands hand in hand with Zalando Marketing Services Partner Consultants.

  • Be the face to our brand partners and respective ZMS Partner Consultants; it is your job to grow your accounts by strategically consulting clients on effective campaigns, including creative production and influencer activations, resulting in successful activations.
  • Work with internal strategy, creative & tech teams, acting as project owner for each briefing that's sent through from brands to support them in creating concepts and make recommendations for campaigns that are cutting edge.
  • Give guidance and act as a marketing consultant throughout the campaign process from strategic input to creative briefing, marketing concept and execution.
  • You will be in charge of the planning & timelines, approvals, and content deliverables of all campaigns, coordinating between campaign managers, different teams and external and internal Zalando stakeholders.
  • Strive to ensure the highest quality in delivery, by aligning timelines and strategies of clients and Zalando in the best way possible. On top of this managing and coordinating our clients projects.
  • Effectively find solutions to really understand your clients' needs to continuously develop and foster productive business and stakeholder relationships through up- and cross-selling.

  • You should bring at least 6 years of Account Management or Brand Management experience in Marketing, either with a brand directly, or at a leading advertising marketing agency, PR agency, production company, publisher or e-Commerce company.
  • Passion for all things digital and influencer marketing, with a solid understanding of the online campaign workflow and proven track record of realising and managing impactful & complex 360° creative campaigns.
  • You are a creative thinker who is able to develop holistic 360° marketing concepts and actively pitch them to clients, negotiating for higher budgets.
  • Strong customer focus and ability to think one step ahead with the client in mind. Hands-on mentality and thriving to find the best solution in the shortest possible time. You know how to prioritize and manage workloads across multiple campaigns and/or clients.
  • Your strong stakeholder management skills and ability to identify the right stakeholders allow you to manage expectations of the parties involved. You stay cool, calm and collected even when the going gets tough.

  • A workplace run on trust, empowerment and feedback; positive, inspiring working atmosphere
  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
  • Mentoring and personal development opportunities and an international team of experts
  • Relocation assistance for internationals, PME family service and parent & child rooms* (*available in select locations)

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.

Zalando Marketing Services (ZMS) is the 360° marketing unit of Europe's leading online platform for fashion and lifestyle, Zalando. We work with the world's largest fashion and lifestyle brands and provide them with impactful solutions across all marketing touchpoints, access to relevant audiences and in-depth data knowledge, as well as inspiring creation and content.

At ZMS we create meaningful connections between brands and consumers through a deep understanding of their personalities. We work with brands, agencies and publishers from fashion and beyond to produce innovative, impactful campaigns that reach the right audience at the right moment. Thanks to its holistic mix of cutting-edge and privacy compliant technology, in-depth audience insights, expansive reach and compelling content brands produce successful campaigns across multiple digital marketing channels.

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