Senior Design Manager PVH Consumer Experience

Amsterdam, Netherlands
24 Nov 2021
03 Dec 2021
Full Time
About PVH Corp.

PVH is one of the most admired fashion and lifestyle companies in the world. We power brands that drive fashion forward - for good. Our brand portfolio includes the iconicCALVIN KLEIN and TOMMY HILFIGER brands.We market a variety of goods under these and other nationally and internationally known owned and licensed brands. PVH has over 40,000 associates operating in over 40 countries and $9.9 billion in annual revenues. That's the Power of Us. That's the Power of PVH.

The Department and team

The Ecommerce team is responsible for managing the European owned-and-operated and sites across all European markets. The team executes all necessary functions to manage the Ecommerce business end-to-end. Both brands are growing at a rapid pace with very ambitious growth targets for the upcoming years.

The team is 160+ people strong and will expand significantly by the end of the year. Our team consists of highly motivated and skilled professionals from various cultural backgrounds and nationalities, making it an inspiring environment to work in. As the own-and-operated Ecommerce business is one of the main growth opportunities for both brands, there is a high focus in the organization to support the Ecommerce expansion.

The Team

Spanning across 27 markets and available in 7 different languages, the Tommy Hilfiger and Calvin Klein European sites are visited by millions of visitors every month. The Ecommerce. Customer Experience Team thrives to optimize the customer journey by designing, testing and developing a top-notch Ecommerce platform.


This is your opportunity to join PVH as a Senior Design Manager CX to influence the creation of digital experiences for millions of customers around the world. We are growing the Digital Experience Design organization, and we need seasoned people leaders to join us to drive maturity, define processes, and lead the creation and delivery of world-class human-centered design solutions.

As a Senior Design Manager CX in the customer domain you will be leading 5-8 UX/UI Designers. You are passionate about people and design, with a personal driver to be the enabler of other's personal and craftsmanship growth.

You have a strong and compelling leadership portfolio communicating your leadership beliefs, capabilities, notable career achievements, case studies of your leadership skills, projects your teams have delivered, and more.

The ideal candidate has
  • Extensive knowledge in leading and managing all aspects of Digital Product Design
  • Extensive experience in leading, managing, coaching, developing senior and product UX designers promoting individual growth and mentorship. Previous people management experience is a must
  • Extensive knowledge of leading and working in an agile, highly collaborative team of product, tech, and data co-workers
  • Strong communications skills and extensive knowledge in driving design methods and approaches
  • Strong skillset in advocating and proving the business value of design
  • Ecommerce experience, with focus on upper and mid funnel
  • Strong understanding of information architecture to guide your team to define how information is structured, organized, labelled and presented

Your Key responsibilities

You will team up with Head of Product, Head of CRO and Head of content where you are jointly responsible the user experience and design of both the Calvin Klein and Tommy Ecom experience. As Senior Design manager you will be the bridge and the key stakeholder for al UX/UI related issues for both brands.

You will manage Product UX discovery, strategy, design direction and delivery for your responsibility areas, in order to deliver excellent and unique digital experiences across all touch-points, collaborating with various Ecom Stakeholders such as Merchandising and Marketing.

You will drive a deep understanding of the user through leading and directing various iterative user research methodologies in order to create relevant solutions for our users

You will define Experience Design best practices by continually benchmarking against industry standards to continuously validate and improve deliverables.

What You Can Expect from Us
  • Acompanyculturethat fostersdevelopment, offering trainingand learning opportunities through our very own PVH University
  • An international environment which respects diversity, equality,and individuality
  • Amonthly Covid home- office budget
  • Asmart work programthatempowers ourassociates to workfrom home in the Netherlands, withina flexible schedule
  • Abeautifulstate-of-the-artCampus awaiting you upon our return to the office

Please include a cover letter with your application. We would love to know why this is THE role for you!

PVH Europe and ourbrands,TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.