Director, Digital Initiatives

Long Island City, New York
24 Nov 2021
26 Feb 2022
Full Time

Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.

Job Overview:

This role will provide strategic and tactical support across a variety of key business initiatives. This individual will be empowered and expected to work cross-functionally to drive forward the COM business through its various touchpoints, translating strategy into results. This person will be responsible for understanding nuances of the digital business - from performance updates to special projects - partnering with different segments of the business to drive processes and strategies that yield results.

Role and Responsibilities:
  • Analyze digital KPIs to generate and communicate key insights on the state of the COM business to CRG and its respective partners
  • Scope and oversee high-priority digital initiatives end-to-end from ideation to proof of concept to execution phase
  • Partner and liaise with stakeholders (MCOM, Site Merch, Analytics, Marketing, Merchants) to drive cross-functional results through disseminating the flow of key insights and translating the cross-organizational impact of various initiatives and performance changes
  • Proactively identify solutions to front and back-end business problems as well as strategies to address growth and development opportunities across digital touchpoints
  • Pioneer and pilot test-and-learn concepts that drive top line through developing new ideas, articulating business cases, engineering action plans, and galvanizing stakeholder alignment and engagement
  • Research and benchmark the competitive landscape, making strategic recommendations based on industry insights, trends, and opportunities
  • Conduct deep dives and ad-hoc business analyses with next step recommendations for VP, Digital
  • Occasionally, support CRG leadership with material creation for larger meetings including Functional Strategies, All Hands content, BCOM content for MCOM board meetings

  • Bachelor's Degree minimum
  • At least 4 years of work experience with demonstration of strong business acumen as well as comprehension and interest in e-commerce and strategy
  • Knowledge of e-commerce, data analytics, and digital technologies is preferred
  • Previous strategy and operations experience are a plus

  • Strong problem-solving, inference, and analytical capabilities with a keen ability to generate actionable insights from complex data sets
  • Self-starter, confident, and comfortable managing and proactively communicating across various large-scale, inter-departmental priorities
  • Demonstrates strong cross-functional leadership capabilities with the ability to influence, be a team player, and interface effectively across pyramids
  • Ability to work independently and agilely in a fast-paced, highly ambiguous environment
  • Strong written and verbal communication skills; adept in Microsoft Office and project management

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