Senior Marketing Content Designer (Remote, Americas)

• Create and iterate on the experiences that make up the core journeys of developers and potential developers who build on Shopify
• Work with a creative team to craft campaigns of varying sizes across multiple channels, understanding and leveraging their nuances to ensure the right message for the right person at the right time
• Identify, develop, and maintain a unique, consistent tone-of-voice for developers across all media
• Write new product and feature landing pages in collaboration with UX managers, product managers, designers, researchers, and developers
• Write educational and technical long-form content like blog posts and guides in support of team goals and objectives
• Run A/B tests on existing content to explore how voice, tone, and vocabulary can affect conversion on a large scale
• Work with our email marketing team to build and improve onboarding emails and drip campaigns
• Act like an owner who cares deeply about the final output as much as the content involved
• Be a teacher, advocating for the importance of content across the company, and empowering everyone at Shopify to write their own great content through training, learning resources, and support
• Support in user research to help develop brand playbooks and learnings for messaging and positioning
• Multi-task across simultaneous projects and deadlines, collaborating with appropriate team members

Qualifications

• B2B and B2C technical copywriting experience-you have a track record of communicating to intelligent, high context audiences
• Experience writing for developers-or even being a developer yourself-are huge pluses
• Demonstrated ability to create high-quality content that improves customer acquisition and user experience
• Direct experience collaborating with a team throughout the project lifecycle
• Experience in not only being a writer, but you also care about growth, strategy, and structure too
• Need to take initiative, stays organized, pays close attention to detail, and can handle multiple projects at once
• Hard-working with a "no task is too small" attitude
• Critical thinker who understands the long and short-term impact of decisions to projects
• Strong problem-solving skills with the ability to thrive in a fast-paced environment (test the copy you create and iterate to find the perfect performance-based solution)

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Shopify is now permanently remote, and working towards a future that is digital by default. Learn more about what this can mean for you.

Our belief is that a strong commitment to diversity & inclusion enables us to truly make commerce better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Please take a look at our Sustainability Reports to learn more about Shopify's commitments to our communities, and our planet.

At Shopify, we understand that experience comes in many forms. We're dedicated to adding new perspectives to the team - so if your experience is this close to what we're looking for, please consider applying.

How we hire

At Shopify, we put a lot of care and time into who we hire. We believe that in order to build the best products, we need to build high impact teams. Our recruitment process centres around what we call the Life Story interview, a conversational-style interview where we get to learn more about you.
Learn more about our hiring process