Team Lead Partner Integrations (m/f/d)

29 Nov 2021
16 Feb 2022
Zalando Direct is one of Zalando’s most exciting business units as it is focused on building the Zalando marketplace, a key component of Zalando’s Platform strategy.

The Partner Integration team, part of Zalando Direct Operations department, is responsible for technically onboarding all incoming brands onto the Zalando Platform. Fundamentally, the goal of Partner Integrations is to do this as quickly and efficiently as possible, without compromising on the brand journey. This critical phase of a brands journey sets the tone for the relationship and drives the brands success on the platform.
  • Take end-to-end ownership of the Integration funnel in the context of; operational output, forecasting, capacity planning and hiring.
  • Critically evaluate and challenge our operational processes, identify improvement areas, opportunities for increased automation and manage them through to implementation.
  • Collaborate effectively with main internal or external stakeholders (i.e. Product and Tech, Partner-facing support teams, Integrators/Syndication Software companies and Category Management).
  • Develop, improve, monitor and report on team wide KPIs.
  • Support direct reports to achieve the goals outlined in our operational plan with developing an inclusive positive atmosphere to work in.
  • 6 years of tech and/or e-commerce management experience in an operational/technical setting, with at least 2 years managing managers.
  • Strong sense of ownership that allows you to challenge the status quo, drive change and get things done.
  • Great leadership skills with a preferred focus on a Collaborative or Consultative management style.
  • Ability to solve complex situations, identify and remove bottlenecks, connect with relevant stakeholders, deal with uncertainty and guide multiple project owners at the same time.
  • Proven record of process improvement, implementation and operational success.
  • Understanding and practical experience with Lean Six Sigma.
  • Self-starter and entrepreneurial attitude, taking responsibility for the success and performance of the processes under your responsibility.
  • Great coordination skills, attention to detail and high level of accuracy are essential.
  • Comfortable with numbers, you use data to identify root causes, understand problems and find solutions.
  • A workplace run on trust, empowerment and feedback; positive, inspiring working atmosphere
  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
  • Mentoring and personal development opportunities and an international team of experts
  • Relocation assistance for internationals, PME family service and parent & child rooms

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.
Zalando is Europe’s leading online platform for fashion, connecting customers, brands and partners across 23 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 46 million active customers through diverse skill-sets, interests and languages our teams choose to use.

Please note that all applications must be completed using the online form - we do not accept applications via email.

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