Operations Data Analyst

At Vestiaire Collective, we are committed to delivering the best experience for our loyal community of buyers and sellers. We are growing our team and our business into a global brand and the leaders in circularity in fashion. We want everyone we work with to be change-makers, to think differently, and to innovate without compromise.

Vestiaire Collective is looking for a passionate Operations data analyst to join our team in Paris.

About the role

Our Operations' role is to make sure that every item sold / purchased on our platform will smoothly go from our sellers to our buyers. A large scope of operations from delivery to authentication are proposed to our customers.

The Authentication & QC functions are responsible for evaluating the authenticity of all items listed online (Curation) and transiting physically in our Hubs (Advanced Authentication). They also verify that item online description, picture (Curation) and physical condition (QC) are matching. Items not assessed as Authentic or not meeting quality criteria are rejected to protect our Buyers.

Both teams form Vestaire's Line of Defense and ensure that buyers can trust that what we deliver matches what they purchased.

As Ops data analyst, you will be reporting into the VP of Operations. You will be responsible to support key projects & daily operations, in order to keep scaling and improving Ops processes.

Your journey will start with our Authentication & QC Teams to help them grow and strengthen our fondations to ensure the best performance. Then you will progressively support all our operations' teams.

What you'll be doing

• Support our Operations Experts teams to daily monitor their daily operational KPIs, designing dashboards & automated reports
• Run analysis to support our experts' teams and to design adequate actions plans
• Provide analysis on ad hoc basis to find root causes, opportunities and support projects
• Liaise with Data Science team to scope, monitor & analyse algorithms improvements, leveraged in Authentication and QC processes
• Support our BI team to develop and enhance our data's, make it accessible to all Ops team
• Support Operations Experts teams to prepare Executive Committee presentations
• Communicate your findings and recommendations to key internal stakeholders as well as to larger audiences
• Work alongside Ops Business Analysts team to solve operational challenges

Who you are

• Graduated from an Engineering school
• 3-4 years of experience in data analysis of industrial operations (physical or digital operations)
• Excellent analytical skills with proven experience using Excel & SQL (Tableau experience a plus)
• Autonomy & rigor to analyze data
• Ability to generate insights
• Ability to work with deadlines
• Fluency in English

What we offer

• A meaningful job with an impact on the way people consume fashion, to cut down waste, because we save the planet, our way
• The possibility to work remotely 50% of your time!
• The opportunity to grow in a booming French-born scale up
• The possibility to work with an international team with + 40 nationalities.
• 15 hours to help Project - reinforce your activist journey and volunteer for an association!
• The chance to join our Diversity and Inclusion Taskforce to foster a better working environment.
• Cool office with a great coffee, yoga classes.
• A bi-weekly Town Hall to share the updates on the projects.
• An attractive salary and bonus scheme with various benefits (meal vouchers, health insurance, ...).
• And if you move to Paris for us, we will take care of your relocation and visa sponsorship for you and your family !

Next step

If you are ready to join our fast-paced company, apply below : upload your resume in English and answer our questions ! Our team will review your application within the following 4 weeks. If your profile and experience fit our requirements, we will invite you for a first phone call.

About Vestiaire Collective

It all comes down to one important question: Why should so many great fashion items remain unworn in people's wardrobes?

Vestiaire Collective is a global platform that connects millions of buyers and sellers of desirable pre-loved fashion. We are global: our headquarters are in Paris and we have satellite offices in Tourcoing, New York City, Tourcoing, Berlin and Hong Kong.

Vestiaire Collective is an equal opportunity employer. We strive to develop an inclusive work environment that reflects the diversity of our fashion activist community.