Manager, Digital Marketing Analytics

Recruiter
Tory Burch
Location
New York, New York, United States
Posted
10 Dec 2021
Closes
28 Feb 2022
Ref
R0010520
Function
Marketing
Level
Manager
JOB SUMMARY

The Manager of Digital Marketing Analytics is responsible for providing customer behavior insights to improve digital marketing's effectiveness and efficiency. She/He will work with Digital Marketing team to build tests, analyze, and measure performance of the tests, and provide recommendations to improve targeting effectiveness and spend efficiency. She/He will also build and manage Google Analytics reports to support eCommerce business and ensure data accuracy.

JOB DESCRIPTION

RESPONSIBILITIES

  • Work with cross-functional teams including Digital Marketing, Email Marketing, Planning, Site Experience, and Digital Product Management to drive growth of eCommerce business
  • Improve targeting effectiveness by providing customer behavior insights and recommendations for each and all marketing channels
  • Increase media spend efficiency by working closely with Digital Marketing and Planning teams to support revenue forecasting and spend planning through customer insights and testing
  • Work closely with Digital Marketing team to build, analyze, and measure tests to improve targeting effectiveness and spend efficiency
  • Conduct weekly, monthly, and quarterly digital marketing performance reports to support digital marketing operations
  • Develop and manage GA reports for eCommerce and Site KPIs for performance reporting, and work closely with IT and vendor to ensure GA data accuracy
  • Work closely with data scientists to improve marketing attribution and marketing mix optimization
  • Support regional eCommerce teams to drive regional eCommerce's targeting effectiveness
  • Develop new reporting to support the constantly changing digital marketing and e-commerce environment


QUALIFICATIONS

  • 3+ years of hands-on experience in marketing analytics with strong experience in Google Analytics and Data Studio, and a good understanding of digital marketing operations
  • Preferred degree with a specialization in Economics, Finance, Statistics, or another quantitative field or equivalent
  • Proficient in Google Analytics and Data Studio, and able to write complex SQL queries
  • Able to work with a high volume of complex data using SQL, Python, Big Query, and Tableau
  • Experience with Hadoop, specifically Cloudera, and Tableau, or other data visualization software is preferred
  • Expertise in Excel is strongly desired, proficient with all Microsoft Office applications
  • Able to partner with key cross-functional partners to drive insights from the analysis to conclusion
  • Strong communication skills and able to influence others to achieve buy-in for recommendations
  • Highly motivated self-starter. Flexible, adaptable, and able to manage change and be productive
  • Attention to detail, thorough and quality oriented


DESIRED ATTRIBUTES

  • Adaptable - Change before you must
    • Changes course easily - Knows when to be patient and when to push - Works well in the gray - Shows grace under pressure - Owns mistakes and learns from them - Balances multiple priorities
  • Entrepreneurial Spirit - Own it
    • Takes initiative, doesn't wait for direction - Builds for the future - Takes personal ownership and accountability - Is resourceful in getting things done
  • Collaborative - No "I" in Tory
    • Is self-aware and open-minded - Integrates the perspectives of others - Is direct but respectful - Communicates cross functionally - Knows when to get people involved and when to make a decision - Takes an inclusive approach
  • Client & Brand Focus - Put yourself in Tory's shoes
    • Passionate about the brand and the work - Creates a transformational client experience - Makes decisions in the best interest of the company and our customers - Focuses on internal and external customers
  • Live the Values - Being "Buddy"
    • Keeps the "Buddy Values" alive: Honesty + Kindness, Passion + Humility, Integrity + Compassion, Excellence + Humor. - It's not just what you do, but how you do it - Contributes to a positive and productive environment
  • Functional Expertise - Know Your Stuff
  • Has the skills necessary to perform the job - Keeps current on trends, skills, and practices - Puts learning into practice


Equal Employment Opportunity Statement

Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.

Disability Accommodation

Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact thetalentteam@toryburch.com .

NYC COVID-19 Vaccination Requirement

Tory Burch requires new hires employed in New York City to be fully vaccinated against COVID-19 per the order of the Commissioner of Health and Mental Hygiene to Require COVID19 Vaccination in the Workplace. Tory Burch provides reasonable accommodations consistent with legal requirements (e.g., for medical or religious reasons).

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