Manager, Digital Project Management

New York, New York, USA
15 Dec 2021
12 Feb 2022
Manager Digital Project Management/ New York, NY

Primary Purpose: The Digital Project Manager is responsible for managing the daily/monthly site maintenance, traffic, communications, translation and approvals systems. Reports to the Senior Manager.

The successful individual will leverage their proficiency in Interactive Account Management to...
- Partner closely with the in-house Creative and Web Production Teams, as well as Coach business partners to identify, develop and define creative business solutions and drive strategic initiatives
- Work with art directors to scope and define project requirements.
- Partner with teams (internal and external) to ensure that the final project deliverables meet both the business objectives and the creative goals
- Analyze project requirements, develop priority list/confirm feasibility of schedules with art director, and assess opportunities for future growth and maintenance to agreed timelines and quality levels
- Communicate project status and schedules to all key stakeholders and ensure key milestones are delivered
- Attend brainstorm meetings and contribute ideas for site enhancements
- Request and distribute creative brief from Coach Outlet business team
- Route layouts through Creative Studio and Coach Outlet business teams for final approval

The accomplished individual will possess...
- Excellent attention to detail, superior communication, customer service and follow-up skills
- Ability to interact successfully with diverse individuals at all levels and develop superior vendor relations
- Ability to make prudent decisions under tight deadlines and multi-task numerous projects with equal priority
- Strong strategic-thinking skills, business acumen and problem-solving ability

An outstanding professional will have...
- Bachelor's degree with a minimum of 5 years related project management experience in Digital/Interactive
- Knowledge of additional language (ability to read and write) is a plus

Our Competencies for All Employees
- Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
- Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
- Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
- Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
- Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
- Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
- Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers
- Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
- Developing Direct Reports and Others:Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
- Building Effective Teams: Blends people into teams when needed; creates strong moraleand spirit in theirteam; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.#LI-RE1Visit Coach at

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