Performance Manager - Logistics Warehouses (w/m/d)

Berlin, Germany
15 Dec 2021
20 Jun 2022
As Performance Manager Logistics Warehouses (w/m/d) you are responsible for reviewing, challenging and supporting performance improvement in our German Fulfillment Centers for the Zalando Fashion Store. You ensure end-to-end efficiency, quality of processes and standardization across the German Zalando Logistics Network to deliver the best service and reasonable cost to our customers.

The role will be located in one of our Logistic Fulfillment Centers: Lahr, Erfurt or Mönchengladbach.
At Zalando, our vision is to be the starting point for fashion - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV as well.

We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.
do.BETTER - our diversity & inclusion strategy:
Our employee resource groups:
  • You'll identify improvement potential and drive respective projects to optimize process output (throughput), lead time and overall process efficiency. You serve as an interface for local performance management and central logistics warehouse operations teams.
  • You'll initiate and enable exchange of best practices in processes and drive standardization across the German Logistics Network while thinking beyond the borders of the department.
  • You are a contact person when it comes to questions about physical and system-supported Logistics processes and reports. It’s easy for you to investigate and analyse process issues based on current system data.
  • You'll independently manage and coordinate logistics projects between Operations, Logistics Planning, Transport and Software Development.
  • You'll define and document standards and communicate adjustments to your stakeholders. Process monitoring is an important matter for you.
  • You have previous relevant professional experience in eCommerce and Logistics and understanding of the industry standards and trends.
  • You bring strong analytical skills with a data-driven and customer centric mindset. Strong project and process management skills and experience in performance management. You have experience in Lean management. Experience in Six Sigma and SQL are a plus.
  • You have strong communication skills and the ability to coordinate your ideas, concepts and stakeholders as well as to convince people with a pragmatic and structured approach. You are fluent in German and have a very good command in English
  • You are an effective and inspiring networker who collaborates naturally with all involved key stakeholders in the matrix organization.
Career Development
  • We offer peer-to-peer performance reviews twice a year
  • Learn and develop through our extensive Zalando training platform
  • Join regular all-hands, team meetings, Q&A-sessions, and quarterly anonymous employee surveys to ask your questions and provide your feedback
  • Support from an international team of experts; mentoring and professional development opportunities
  • We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.

  • 2 days paid leave per year for volunteering
  • Minimum of 27 holiday days per calendar year
  • Online sports courses, wellbeing, and nutrition advice offered by Humanoo personal wellbeing coach app
  • Mental wellbeing support by our Employee Assistance Program and professional consultants to help you find health resources

  • Flexible working hours
  • Relocation assistance for internationals
  • Home office equipment available for hybrid working, to support you working from home
  • Hybrid working model with 60% remote per week
  • Opportunity to work from abroad for 30 (working) days per calendar year

  • Access to the employee shares program
  • 40% shopping discount on products shipped and sold by Zalando, and 30% discount on Zalando Lounge
  • Discounts from a wide range of external partners

  • Employee parents’ forums and employee resource group
  • Supported transition into and out of parental leave, with a buddy and re-onboarding plan
  • 3 fully-paid child sick days per year
  • Free counselling, assistance, and referral service for all matters concerning yourself and your family via the Fürstenberg Institute
It’s the perfect time to join Zalando on our journey, from being a pioneer in the world of e-commerce, to the starting point for fashion in Europe. We connect customers, brands, and partners across 23 markets.

Help us drive digital and sustainable solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 46 million active customers through a team of diverse skill-sets, cultural backgrounds, and interests.

Our values:

do.More - our sustainability strategy:

Follow us on Instagram:

Please note that all applications must be completed using the online form - we do not accept applications via email.


Similar jobs

Similar jobs