Online Account Manager

Responsibilities

• Create and execute the sales plans for digital wholesale accounts to achieve seasonal, annual and long-term aims
• Collaborate with key strategic accounts to achieve mutual sales growth via product selection and marketing plans, developing good business relationships with key stakeholders
• Lead seasonal sell-in process for accounts (collection alignment, line sheets, showroom preparation, sell-in meetings, order intake and planning)
• Negotiating trade terms and account contracts to maximize business revenue and support the brand strategy whilst nurturing relationships
• Analyse weekly sales data to manage account trading, tracking key KPIs such as sell-through %, stock on hand, gross margin
• Gather account, product and trend insights for internal stakeholders, including best-selling styles, SKUs and categories (sell in and sell out).
• Use account insights to provide product feedback to the design and production teams to support the collection development process
• Full P&L responsibility for accounts, with monthly finance reviews to track key KPIs including gross and net sales, gross-margin and OPEX
• Support the execution of brand marketing plans and delivery of assets by working closely with trade marketing and ensuring retailer teams are aligned to the brand image and values
• Tailor and distribute commercial assets including line sheets to support the account’s journey in delivering an exceptional customer experience
• Work closely with sales support and customer services to ensure operational excellence and good delivery management
• Deliver new business opportunities and accounts to develop our global business and enhance our brand awareness and positioning

Skills & Requirements

• +3 years in a digital wholesale sales role
• Experience of working with digital fashion retailers (e.g. Net-a-Porter, Matches, MyTheresa, Zalando a plus)
• Passion for the premium/luxury fashion segment (relevant experience and network are strong pluses)
• Good understanding of fashion industry and market trends

• Strong negotiation and presentation skills
• Strong analytical and numerical skills
• Proven track-record of meeting and exceeding sales targets
• Good relationship-building skills with a range of internal and external stakeholders
• Will speak fluent English (German and/or Swedish are a particular plus)
• Role will be based at our head office in Stockholm