Operations, E-Comm and Wholesale Co-Ordinator

Fruity Booty is looking for an Operations, E-Comm and Wholesale co-ordinator to join their team. It is looking for a business-minded, highly organised and analytical individual to work directly with the Managing Director to continually innovate FB’s operations and implement solutions to improve operations, e-comm and lead wholesale. This is a cross-departmental position, reporting to and working closely with the Managing Director.

You will be responsible for:

Operations

• Ensuring the smooth and efficient running of the organisation by providing leadership in
• All operational matters including; continuous improvement of operational management systems to ensure optimal and cost-effective management, managing structure and overall processes at the company, planning and reviewing logistics, HR, and overall service and contingency management

• Oversee all logistics/fulfilment/warehouse
• Designing and implementing business strategies, plans, procedures
• Setting comprehensive goals for performance and growth
• Overseeing daily operations of the company
• Evaluate performance by analysing and interpreting data and metrics
• Assist MD in fundraising ventures
• Monitoring timelines

E-Comm

• Developing and driving our DTC strategy
• Manage Shopify platform
• Manage and maintain the site’s collections and upload end-to-end product details cross Shopify: images, tags, filtering, descriptions
• Execute updates on products
• Write description copy
• Develop creative strategies to support campaigns across all mediums including paid advertising, emailers, social media etc.
• Oversee customer service
• Report on data analytics

Wholesale

• Define the B2B wholesale strategy in line with business goals
• Budget, forecast and plan activities in line with the wholesale strategy
• Lead sales campaigns
• Build positive relationships and maintain excellent communication with buyers to make sure collections are properly represented; analyse sell-throughs, promptly offer reorders, and keep buyers informed through the process
• Work with production and finance team to ensure delivery deadlines are met
• Monitor incoming payments are met
• Present production with feedback from buyers
• Monitor wholesale partner websites to ensure correct imagery. And information is being used

Ideally, we would like someone with at least 5 years experience in the fashion industry. 

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.