L&D Manager

London (Central), London (Greater) (GB)
22 Dec 2021
22 Jan 2022
Human Resources
Contract Type
Full Time

Department:          People & Culture (PCT)

Reports to:           Chief People & Culture Officer


Our Values:

  • Every day the energy, creativity and passion of Manolo permeates through our business.
  • We believe in the artist and the artisan; we are innovative while still protecting our heritage.
  • We strive for timeless beauty and quality craftsmanship.
  • We celebrate curiosity and believe in working proactively and being solution focussed.
  • We believe in upholding family values; we treat everyone with honesty, respect and kindness while nurturing our teams to deliver excellence.
  • We believe in making people smile.


To manage the Learning & Development of our Manolo Blahnik teams across Head Office, our boutiques and warehouse, both in the UK & Internationally.

You will be supporting all of the teams to identify learning needs and be able to create, deliver and source suitable learning solutions that will enable us to achieve our business goals and growth plans. 

You will be the ambassador for learning across the business and must have the experience of delivering training across a wide topic area to varying levels in the business.  

This role will also act as an external ambassador for Manolo Blahnik and will be responsible for delivering brand specific training to external partners, ensuring that the Company’s training programme is delivered according to brand image and message.


Key Responsibilities:

  • Design and deliver strategic learning and development programmes to increase functional and management capabilities.
  • Partnering with business areas and implement learning initiatives to develop and support business objectives.
  • Develop the L&D strategy for the year together with the Chief People Officer
  • Analyse capability levels and identify learning needs to provide recommendations to the business
  • Develop and deliver engaging training modules such as MB training to our partners, Train the Trainer programme, ‘Boutique Ceremony’ in partnership with retail, MB new starters' induction, and evaluate their impact on the business


Skills and Experience Required:

  • Proven Learning & Development experience preferably within luxury retail sector
  • Solid experience of training design and delivery using a variety of mediums
  • A passionate interest in L&D , able to network and keep ahead of emerging trends, ideas and industry insights
  • Excellent presentation and communication skills to present key messages to, and interact with diverse audiences
  • Great coaching and mentoring skills
  • Commercially savvy, a keen interest in metrics and demonstrating ROI on all L&D solutions.
  • Ability to build relationships and network easily, both internally and externally
  • Ability to work effectively in a fast-paced, entrepreneurial environment whilst delivering within tight deadlines
  • Ambassador: Representing Manolo Blahnik products and values with passion
  • Excellence: High level of finesse and excellence required in delivery of all tasks
  • Excellent PowerPoint skills
  • CIPD qualification is advantageous

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