(Junior) Process Manager - Article Lifecycle Management

23 Dec 2021
02 Feb 2022
Zalando Direct is one of Zalando's most exciting business units as it is focused on building the Zalando marketplace, a key component of Zalando's Platform strategy.
The Article Lifecycle Management team, part of Zalando Direct Operations department, is responsible for managing the lifecycle of all articles sold via the Partner Program, focusing mainly on article creation and seasonality management.
By continuously steering and optimizing all processes related to the management of articles provided by more than 650+ brands and retailers, the team ensures that the highest share of the assortment goes live in a timely manner and that the final customers have access to the most relevant and fresh fashion items.

  • Critically evaluate and challenge our operational processes, identify improvement areas and opportunities for increased automation
  • Take ownership of operational excellence initiatives and projects aimed at a more efficient management of articles' lifecycle. Drive the solution-design of tools & processes from idea to implementation.
  • Understand the main Article Lifecycle Management KPIs and define process improvements opportunities from deep dive analysis that drive impact.
  • Collaborate effectively with main internal or external stakeholders (i.e. Business Analysts, Partner-facing support teams, Product & Engineering)

  • Experience (2-4 years) in managing and optimizing digital processes, ideally in e-commerce retail, requiring high-level of problem solving skills combined with the ability to drive projects independently and a strong sense of ownership.
  • Comfortable with numbers, you use data to identify root causes, understand problems and build strong arguments to convince others.
    Knowledge of SQL and/or analytics tools (e.g. Microstrategy) is a strong plus.
  • Experience in working in a tech environment: you speak the language of business but understand the technical implications and can collaborate effectively with colleagues from Product and Tech teams.
  • Excellent English communication skills and computer literacy.

  • A workplace run on trust, empowerment and feedback; positive, inspiring working atmosphere.
  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
  • Mentoring and personal development opportunities and an international team of experts
  • Relocation assistance for internationals, PME family service and parent & child rooms* (*available only in select locations)

ABOUT Zalando

Zalando is Europe's leading online platform for fashion, connecting customers, brands and partners across 17 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 23 million active customers through diverse skill-sets, interests and languages our teams choose to use.

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.

Please note that all applications must be completed using the online form - we do not accept applications via email.

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