HR Manager - Retail

London, GB
24 Dec 2021
10 Feb 2022
Human Resources
Human Resources Manager - Retail (UK & Ireland)
Primary Purpose:
Partnering with the Area Managers and Store Managers, this role will focus on a population of 300 employees across initially 25 Retail and Outlet stores. This role will cover the full generalist spectrum with a particular emphasis on building a retail talent pipeline, recruiting and retaining outstanding talent, Employee Relations, labour planning and budget control.
The successful individual will leverage their proficiency to:
- Actively contribute to a dynamic HR team focused on developing a 1st class centralised European HR function
- Partner with Area Managers and Store Managers to support their business objectives for the region, in particular with regards to their talent acquisition and staff retention efforts and promote Tapestry as an employer of choice
- Manage ER matters in compliance with local legislation and HR best practice liaising closely with the internal Legal Counsel
- Build a talent management strategy in territory, focusing on performance improvement and career development from territory and across European locations
- Collaborate with the Corporate UK-based HR team, develop and launch new HR policies and procedures
- Source and recruit for store management positions, and new store opening
- Partner with Payroll and ensure HR administrative processes in the UK and Ireland run smoothly
- Assist the HR Director with harmonizing HR projects across Europe in line with Tapestry's global HR vision
- Analyze and report on HR metrics to identify trends, inform business decisions and seek solutions
- Manage, execute and drive European HR initiatives and projects
The accomplished individual will possess
- Work experience as a Business Partner or HR Manager level in an international (luxury) retail environment
- A relevant degree or professional HR qualification
- Recruitment & development experience with a wealth of ideas on how to source & retain best retail talent
- Fluency in business English
- Genuine passion for retail and fashion
- An analytical mind and a commercial focus
- Flexibility to travel across the UK and Ireland
- Self-motivated and proactive in approach
- Solutions oriented, and ability to see the possibility in the impossible
- A hands-on attitude and willingness to work with minimal administrative support in a fast growth company
An outstanding professional will have...
- Work experience in a US headquartered company
- European HR experience
- Knowledge of other European languages, ie in particular French, Italian or Spanish
Our Competencies for All Employees
- Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
- Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
- Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
- Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
- Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
- Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
- Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
- Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
- Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
- Building Effective Teams: Blends people into teams when needed; creates strong morale
and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Tapestry, Inc. at

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