Service Assistant

Amsterdam, Netherlands
24 Dec 2021
28 Jan 2022
Full Time
About PVH Corp.

PVH is one of the most admired fashion and lifestyle companies in the world. We power brands that drive fashion forward - for good. Our brand portfolio includes the iconicCALVIN KLEIN and TOMMY HILFIGER brands. We market a variety of goods under these and other nationally and internationally known owned and licensed brands. PVH has over 40,000 associates operating in over 40 countries and $9.9 billion in annual revenues. That's the Power of Us. That's the Power of PVH.

The Department & Team

Facilities Department is responsible for running the Campus of PVH Europe. The PVH Campus was built over the years 2016 until 2018 in the Houthavens area of Amsterdam. The Campus consists of four buildings in Houthavens area of approximately 47,000 m2 in office/showroom/People¹s Place that host our two brands Tommy Hilfiger and Calvin Klein. The Hudson building opened its doors in May 2016, the Chelsea building was opened in 2017 and the final two campus buildings were completed by end 2018.

Facilities Department consists of 5 teams: Back Office, Service Team, Project Team, Reception and Security. In total, the Facility team consists of approx. 36 people. The department goal is to provide consistent quality and service to the whole organization of PVH Europe BV in Amsterdam. All teams are in-house service teams. Only security and cleaning services are partially outsourced. The Facilities Department is responsible for all Amsterdam based offices and showrooms in terms of office supplies, mail, security, furniture, moving, renovations, maintenance etc.

The Position

The Service Assistant reports directly into the Coordinator Services. The main responsibility of the Service Assistant is to conduct (minor) facility activities in and around the different office buildings / showrooms of PVH in Amsterdam. This role is responsible to conduct day to day operations, ensuring all work is completed effectively and in a timely fashion. They should also be able to recognise and solve typical problems that can occur in own work area without supervisory approval.

Key Responsibilities:
  • Make sure all calls open in the Facilities Management Information System (FMIS) are being processed in a correct and timely manner
  • Responsible for overall look and feel of the office buildings. Clean up in and around the buildings when necessary. Conducting daily building rounds in order to notice faults and imperfections in and around the different buildings. Report these faults and imperfections into service desk for follow up. If possible conduct these works themselves.
  • Responsible for setting up the meeting rooms/event (concept) spaces in alignment with Facilities Coordinator Events; check meeting rooms daily to ensure the set up is correct and all supplies are in place.
  • Responsible for proper functioning of copy corners; Restock paper and packaging material. Report errors, refill toners, remove old toners.
  • Helping out during Market Launch, Events and Showroom activities in order to create and optimize a good environment.
  • Adjusting and supplying proper workspaces (desks/desk chairs) for associates.
  • Assist Back Office, Warehouse team and Workplace/project team in day to day operations and projects; i.e. delivery of office floors; assisting in internal moves; filing furniture in asset management system.

The Ideal Candidate:
  • Education: LBO/MBO level/ intermediate vocational
  • Experience: starters position. No specific (technical) skills are required
  • Computer skills: MS Office
  • Hands on mentality - a true jack of all trades.
  • Highly client- and service oriented
  • A focus on the overall picture with an eye for detail
  • Oral and writing skills in English and/or Dutch
  • Team player
  • Nice to have, Drivers-license B

What You Can Expect from Us
  • A beautiful state-of-the-art Campus, complete with our very own People's Place Gym and People's Place Caf├ęs
  • A company culture that fosters development, offering training and learning opportunities through our very own PVH University
  • An international environment which respects diversity, equality, and individuality
  • A smart work program that empowers our associates to work at their preferred location within a flexible schedule
  • A chance to unwind with weekly social activities
  • Please include a cover letter with your application. We would love to know why this is THE role for you!

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.