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Lead Key Account Management E-Commerce (m/f/d)

Employer
Zalando
Location
Ansbach
Closing date
30 Mar 2022

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Job Details

THE OPPORTUNITY
At Tradebyte you work hand in hand with the biggest players in e-commerce - from hip fashion brands to big online shops. We offer you an open work structure and an incomparable team spirit. We believe that work and passion are compatible and for that we offer the appropriate surroundings. With continuous growth, we are looking for new colleagues who share our passion for work. Love what you do - do what you love. Become part of Tradebyte, an independent company within the Zalando Group!
WHAT WE'RE LOOKING FOR
  • Extensive expertise developing and delivering custom software solutions and customer oriented services while driving initiatives to increase the delivery performance and BI tools.
  • First-hand experience organizing teams is a bonus.
  • Many years of professional experience and a proven track record in the E-Commerce industry; understanding of fashion and lifestyle is a plus.
  • You are dependable and follow through on your promises. You are a trusted partner for your stakeholders while balancing everyday business and projects, ensuring that objectives are set and deadlines are reached.
  • Your greatest pleasure is innovation; you are constantly questioning the current quo, optimizing resources and outcome ratios while improving processes and establishing priorities for yourself and your team.
  • You are compassionate and remain calm under pressure, ensuring a positive team environment at all times.
  • You speak German and English fluently and love collaborating with diverse teams and clients.


YOUR RESPONSIBILITIES
  • As a Team Leader, your role is key in leading team members in order to deliver tailored software solutions and services.
  • Deep understanding of the business and journey model, business drivers, opportunities and challenges, enabling brands and retailers to distribute their assortment direct-to-consumer on digital sales channels.
  • Understand our customer's needs and assess current experiences using methodologies to identify opportunities for Business Intelligence tools.
  • Putting strategic management decisions into practice, conveying them to your team, and delegating the responsibilities that result from them to your team members.
  • Handling your own accounts and serving as the team's initial point of contact as well as escalation contact as a role model for the team.
  • Promote team effectiveness in our joint projects by being completely transparent about initiatives and project milestones. You successfully analyze key conversion metrics and behavioral data to identify, size and prioritize opportunities against business impact.
  • Making your success tangible by working with the team against KPIs, closely monitoring the Time-to-Online, Go-Live-Numbers, and GMV, identifying time killers that prevent us from scaling up, and developing ways to optimize REV of your target group.


WHAT YOU CAN EXPECT FROM US
  • Open-minded tech-culture
  • Flat hierarchies & "Come as you are" culture
  • Supervised onboarding program
  • Flexible working hours & possibility to work from home
  • Unique working culture with plenty of creative freedom
  • Variety of health services
  • Modern offices in loft-style
  • Internal and external development opportunities
  • Free parking lots & immediate vicinity to train station
  • Legendary corporate events
  • 40% Zalando & 30% Zalando Lounge discount
  • Beverages & snacks for free
    ... and more!


INTERESTED?
We are looking forward to receiving your application!

Company

Zalando is Europe’s leading online platform for fashion and lifestyle. Founded in Berlin in 2008, we bring head-to-toe fashion to 35 million active customers in 17 markets, offering clothing, footwear, accessories and beauty from over 3,000 international brands.

Our platform is a one-stop fashion destination for inspiration, innovation and interaction. As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners and every valuable player in the Zalando story.

Our goal is to become the starting point for fashion. We focus on the fashion industry and therefore operate in a variety of business areas.

  • Fashion Store
    Zalando online shops are tailored to local customers’ needs in 17 different European markets. The range extends from renowned global brands and fast fashion to local brands and is supplemented by our private labels.
     
  • Offprice
    The Offprice business of Zalando serves the sale of previous season’s assortments. As part of a shopping club, the Zalando Lounge offers registered members exclusive sales campaigns at discounted prices.
     
  • Zalando's Private Labels
    Zalando’s private label assortment includes shoes, clothing and accessories for women, men and children. With a total of six private labels, Zalando creates its own products, covering the entire value chain from design to sales.
     
  • Zalon
    Zalon is our style advice service, via which customers can consult and get inspiration from selected stylists regarding individualized purchases.
     
  • Zalando Marketing Services
    The entirety of Zalando’s expertise and scope is bundled in Zalando Marketing Services, which now offers personalized marketing solutions for our brand partners.
     
  • Zalando Fulfilment Solutions
    Zalando makes its own logistics capabilities available to external partners, so they do not have to be concerned with infrastructure issues but can concentrate fully on their core competence in the fashion business.
     
  • Zalando Partner Services
    Zalando helps other players in the industry to be successful in the digital world. For example, by connecting warehouse stocks with multiple retailers, by digitizing processes involved in fashion wholesale and by integrating offline businesses into our Zalando platform.


With a strong workforce of around 14,000 employees of over 130 different nationalities, Zalando unites diverse people, capabilities and concepts. Consolidating our effort and ideas scales our impact as an innovator in Fashion, Technology, Digital Marketing and Logistics Operations.

Company info
Website
Telephone
+49 (0)30 2759 4693
Location
Zalando SE
Valeska-Gert-Straße 5
Berlin
Germany
10243
Germany

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