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Program Manager - Self Service - ZMS

Employer
Zalando
Location
Berlin
Closing date
28 Jan 2022

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Function
Operations
Level
Manager

Job Details

As a Program Manager for Self-Service you will play a key role in developing our Self-Service offering, support driving the commercial growth of Self-Service and set business priorities by driving high visibility to our Self-Service program.
WHERE YOUR EXPERTISE IS NEEDED
  • Drive migration of existing advertising partners and associated operations to automation platforms and tools
  • Conceptualize programs to scale self service adoption through automation to keep up with rapidly growing business
  • Define training and workshops to drive adoption of new features with measurable impact.
  • Enlist cross-functional stake-holders to pull towards the common goal of rapid evolution of ZMS self-service functionalities.
  • Establish metrics and design self-serve reports to keep stakeholders informed and excited about self service program progress
  • Be a commercial champion for self service and drive product engagements to improve ZMS self-service feature propositions
WHAT WE'RE LOOKING FOR
  • Minimum 5+ years of program management experience, preferably at a technology company
  • Experience with managing multiple cross-functional programs at once and ability to make trade-offs in real-time
  • Keen interest in how businesses are leveraging today's technology to deliver value to their partners and end-customers
  • Experience of working through obstacle and using frameworks to make progress despite high level of ambiguity
  • Interest and passion for marketing and digital advertising
  • Strong written and verbal communication skills
  • Masters degree in Business, Marketing, Engineering and/or other related fields, or equivalent experience.
  • Experience managing relationships at senior levels (Director or VP level)


PERKS AT WORK
  • A workplace run on trust, empowerment and feedback; positive, inspiring working atmosphere
  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
  • Mentoring and personal development opportunities and an international team of experts
  • Relocation assistance for internationals

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.
ABOUT ZALANDO MARKETING SERVICES
Zalando Marketing Services (ZMS) is the 360° marketing unit of Europe's leading online platform for fashion and lifestyle, Zalando. We work with the world's largest fashion and lifestyle brands and provide them with impactful solutions across all marketing touchpoints, access to relevant audiences and in-depth data knowledge, as well as inspiring creation and content.

At ZMS we create meaningful connections between brands and consumers through a deep understanding of their personalities. We work with brands, agencies and publishers from fashion and beyond to produce innovative, impactful campaigns that reach the right audience at the right moment. Thanks to its holistic mix of cutting-edge and privacy compliant technology, in-depth audience insights, expansive reach and compelling content brands produce successful campaigns across multiple digital marketing channels.

For more information check our this link:https://zms.zalando.com/

Please note that all applications must be completed using the online form - we do not accept applications via e-mail.

Company

Zalando is Europe’s leading online platform for fashion and lifestyle. Founded in Berlin in 2008, we bring head-to-toe fashion to 35 million active customers in 17 markets, offering clothing, footwear, accessories and beauty from over 3,000 international brands.

Our platform is a one-stop fashion destination for inspiration, innovation and interaction. As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners and every valuable player in the Zalando story.

Our goal is to become the starting point for fashion. We focus on the fashion industry and therefore operate in a variety of business areas.

  • Fashion Store
    Zalando online shops are tailored to local customers’ needs in 17 different European markets. The range extends from renowned global brands and fast fashion to local brands and is supplemented by our private labels.
     
  • Offprice
    The Offprice business of Zalando serves the sale of previous season’s assortments. As part of a shopping club, the Zalando Lounge offers registered members exclusive sales campaigns at discounted prices.
     
  • Zalando's Private Labels
    Zalando’s private label assortment includes shoes, clothing and accessories for women, men and children. With a total of six private labels, Zalando creates its own products, covering the entire value chain from design to sales.
     
  • Zalon
    Zalon is our style advice service, via which customers can consult and get inspiration from selected stylists regarding individualized purchases.
     
  • Zalando Marketing Services
    The entirety of Zalando’s expertise and scope is bundled in Zalando Marketing Services, which now offers personalized marketing solutions for our brand partners.
     
  • Zalando Fulfilment Solutions
    Zalando makes its own logistics capabilities available to external partners, so they do not have to be concerned with infrastructure issues but can concentrate fully on their core competence in the fashion business.
     
  • Zalando Partner Services
    Zalando helps other players in the industry to be successful in the digital world. For example, by connecting warehouse stocks with multiple retailers, by digitizing processes involved in fashion wholesale and by integrating offline businesses into our Zalando platform.


With a strong workforce of around 14,000 employees of over 130 different nationalities, Zalando unites diverse people, capabilities and concepts. Consolidating our effort and ideas scales our impact as an innovator in Fashion, Technology, Digital Marketing and Logistics Operations.

Company info
Website
Telephone
+49 (0)30 2759 4693
Location
Zalando SE
Valeska-Gert-Straße 5
Berlin
Germany
10243
Germany

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