Multi-Site Concession Manager

Clapham Common, London (Greater)
04 Jan 2022
04 Feb 2022
Contract Type
Full Time

We are looking for an experienced Multi-Site Concession Manager, with a compulsory background in fashion retail to join our team to oversee multiple concessions within John Lewis. You must be enthusiastic, have an interest in fashion, reliable, keen to succeed, polished and dedicated to providing exceptional service.

Key Qualities:

• Passion for the hush brand and customer experience.

• Flexible to travel and work the hours in line with stores needs.

• Reliable and trustworthy.

• Ability to work independently as well as within a wider team.

• Strong fashion sense and styling abilities.

• Commercially driven.

• Strong ability to think on your feet and problem solve quickly and efficiently.

• Excellent interpersonal, communication, and organisational skills.

• Experience in reading retail reports.

Key Responsibilities:

The right candidate will coach and lead sales consultants to achieve personal targets, all whilst ensuring that you reach your personal KPI’s. You will be the bridge between senior management and sales consultant and will be competent in being able to supervise, ensure a smooth operation and provide visibility of the concession’s within your area of responsibility. Your base store will be in John Lewis Cribbs Causeway, looking after a cluster of up to 7 stores and must be available to travel.

You will be responsible for management of daily rotas for stores within your cluster as well as focussing on developmental needs of your team. The ideal candidate must have a hands on approach, with examples of commercial actions taken that have driven store performance as well as previous experience managing retail KPI’s.

Building and managing effective relationships with John Lewis Partners is integral to the role to ensure all operations are being completed and creating a functional trading environment. These relationships built are to be utilised to raise brand awareness in store as well as spot commercial opportunity.

Fixed Term Contract: 12 months – 37.5 hours per week.

We are committed to equality of opportunity for all staff and applications are encouraged from individuals regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

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