Senior Director, Field Visual Merchandising

New York, New York, United States
05 Jan 2022
30 Jan 2022
About Gap

Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.

We've built our brand on staying true to our roots while always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us.

About the Role

This position leads the Field Visual Merchandising teams and is responsible for the development and implementation of visual direction and presentation that drives the overall brand positioning and specific product and seasonal messages for the GAP Brand.

What You'll Do

  • Responsible for the creative direction of the visual merchandise presentation, balancing the creative with economic needs of the business.
  • Ability to translate and story tell brand direction
  • Build creative alignment across geographies (HQ, Stores) and across GAP and GAP Outlet Stores.
  • Set strategy and provide direction for the overall look and feel of the stores including windows.
  • In partnership with Store Experience Sr. Director of Marketing, responsible for developing special treatments for Flagships/Premier Stores in partnership with that elevate the brand through enhanced visual presentations and customer experience.
  • In partnership with Store Experience Sr. Director of Marketing, responsible for providing guidance and support for high profile showrooms in NY and SF including concept development, execution, and maintenance.
  • Develop special presentations as needed (Board of Directors meetings, PR, Analyst events) in partnership with Store Experience Senior Director or Marketing.
  • Responsible for the development and implementation of visual strategy and direction given to all Gap Stores.
  • Responsible for building, managing and developing high-performing Visual Merchandising teams at HQ and in the Field in partnership with Head of Stores.
  • Individual must be able to provide creative leadership; to inspire, and to identify and develop the talent within the team.
  • Must be able to gain alignment on seasonal visual presentations with senior leadership team during walkthroughs and presentations.
  • Must be able to build, train, develop and motivate a growing team and able to partner effectively with key cross-functional teams to ensure the proper execution of the vision for the brand for the season.
  • Must be able to build strong cross-functional relationships with all business partners including Store Leaders, Marketing, Design, Merchandising, Store Operations and Store Design.
  • Must be able to develop and maintain a creative environment that fosters innovation.
  • Responsible for development and production of all visual merchandising communication vehicles. Uses strong communication skills (verbal, written and visual) to ensure consistent execution of visual direction in all stores through HQ and Stores visual teams.
  • Manage fixture sourcing and rollouts with partnership from store design, procurement, and store operations.
  • Manage and maintain store mapping process.
  • Manage and maintain store levels systemecords in partnership with key cross-functional partners.
  • Develop and maintain Visual Presentation Standards.

Who You Are

  • BA/BS or equivalent required
  • Minimum 12 years of experience required
  • 50% Travel required
  • Background in a fashion related industry preferred.
  • Experience leading in brands in high growth modes is a plus.
  • Strong demonstrated Drive for Results
  • Strategic Agility; can anticipate future trends accurately and can create competitive and breakthrough strategies and plans
  • Must have strong Conceptual and Innovation Management skills; has good judgment about which creative ideas will work and how they will play out in the marketplace
  • Strong Command and Presence skills; have strong leadership skills and a point of view
  • Proven track record of Building and Developing Highly Effective Individuals and Teams
  • Must be highly Organized and able to Balance the Creative and Operational needs of the role
  • Possess Composure; can remain cool under pressure; does not get knocked off balance by the unexpected; able to lead self and team to produce quality work quickly under pressure of constant deadlines.
  • Has a Winning Attitude that brings out the best in others

Benefits at Gap

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. This year, we've been named as one of the Best Places to Work by the Humans Rights Campaign for the fourteenth consecutive year and have been included in the 2019 Bloomberg Gender-Equality Index for the second year in a row.