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Category Operations Specialist (w/m/d) - all categories

Employer
Zalando
Location
Berlin
Closing date
24 Jan 2022

View more

Function
Buyer
Level
Manager

Job Details

The Category Operations Team is a highly specialized Team focusing on excellent and efficient high-quality execution of processes, from order entry to invoicing clarification. In this team you will become an expert on the purchase to pay process. You will be responsible for the entire process from creating an order to ensuring that all articles we ordered are delivered on time and have all information needed to go online. You will be in daily contact with both external and internal stakeholders (brands, buying and planning departments, accounting, transportation and warehouse operations teams). You will also have a great opportunity to build a wide knowledge of supply chain management in the e-commerce industry.

WHERE YOUR EXPERTISE IS NEEDED
  • Support our category management team in all operational and administrative matters, especially in placing purchase orders into our systems and check them for accuracy and managing the delivery schedule of intake on a daily, weekly, monthly basis in close cooperation with the supply chain management of our suppliers
  • Prepare and maintain the master data of our products in our merchandise management system as well as focus on entering all order-related data to our system (EAN-Matching, Supplier Data) to ensure high quality orders
  • Be the first contact person for our international suppliers for all operational topics and assist in setting up and maintaining condition contracts. Communicate with them to ensure the availability of our products and coordinate returns with our suppliers and warehouses
  • Look for solutions that will contribute to optimizing our pre-season and in-season processes


WHAT WE´RE LOOKING FOR
  • Apprenticeship or first relevant professional experience in an administrative role.
  • Great organization and communication skills, structured ways of working
  • Focus on accuracy and quality while working with data and numbers. Extensive experience working with MS Office, especially Excel
  • Thriving in fast-paced environments, embracing collaboration and acting proactively.
  • Be open to continuous improvement, strive for process excellence and actively seek practical solutions in your area of responsibility
  • Ownership and accountability for your tasks and responsibilities. Organizing your workload efficiently, ensuring tasks are ready on time, are accurate and prioritized accordingly


PERKS AT WORK
  • A workplace run on trust, empowerment and feedback; positive, inspiring working atmosphere
  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
  • Mentoring and personal development opportunities and an international team of experts
  • Relocation assistance for internationals, PME family service and parent & child rooms* (*available in select locations)
  • Family- and life-friendly working conditions including flexible working hours (*available for selected departments/positions)


ABOUT ZALANDO

Zalando is Europe’s leading online platform for fashion and lifestyle, connecting customers, brands and partners across 17 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 35+ million active customers through diverse skill-sets, interests and languages our teams choose to use.

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.

Our Category Management Team is passionate about fashion and lifestyle. We want customers to find the perfect fashion and lifestyle products for them, from shoes and clothing and accessories. Category Management’s task is to put together an on-trend and profitable selection of products. We love discovering new brands and products for the Zalando shops, but finding the right trends is only one aspect, as we also need to keep track of our KPIs and processes. Constant exchange with other departments like logistics, content and photo production, the onsite team and marketing ensures that we act in line with the whole organisation. In the end, we are all working towards the same goal: to create an excellent experience for our customers at Zalando.

Company

Zalando is Europe’s leading online platform for fashion and lifestyle. Founded in Berlin in 2008, we bring head-to-toe fashion to 35 million active customers in 17 markets, offering clothing, footwear, accessories and beauty from over 3,000 international brands.

Our platform is a one-stop fashion destination for inspiration, innovation and interaction. As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners and every valuable player in the Zalando story.

Our goal is to become the starting point for fashion. We focus on the fashion industry and therefore operate in a variety of business areas.

  • Fashion Store
    Zalando online shops are tailored to local customers’ needs in 17 different European markets. The range extends from renowned global brands and fast fashion to local brands and is supplemented by our private labels.
     
  • Offprice
    The Offprice business of Zalando serves the sale of previous season’s assortments. As part of a shopping club, the Zalando Lounge offers registered members exclusive sales campaigns at discounted prices.
     
  • Zalando's Private Labels
    Zalando’s private label assortment includes shoes, clothing and accessories for women, men and children. With a total of six private labels, Zalando creates its own products, covering the entire value chain from design to sales.
     
  • Zalon
    Zalon is our style advice service, via which customers can consult and get inspiration from selected stylists regarding individualized purchases.
     
  • Zalando Marketing Services
    The entirety of Zalando’s expertise and scope is bundled in Zalando Marketing Services, which now offers personalized marketing solutions for our brand partners.
     
  • Zalando Fulfilment Solutions
    Zalando makes its own logistics capabilities available to external partners, so they do not have to be concerned with infrastructure issues but can concentrate fully on their core competence in the fashion business.
     
  • Zalando Partner Services
    Zalando helps other players in the industry to be successful in the digital world. For example, by connecting warehouse stocks with multiple retailers, by digitizing processes involved in fashion wholesale and by integrating offline businesses into our Zalando platform.


With a strong workforce of around 14,000 employees of over 130 different nationalities, Zalando unites diverse people, capabilities and concepts. Consolidating our effort and ideas scales our impact as an innovator in Fashion, Technology, Digital Marketing and Logistics Operations.

Company info
Website
Telephone
+49 (0)30 2759 4693
Location
Zalando SE
Valeska-Gert-Straße 5
Berlin
Germany
10243
Germany

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