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Support Specialist- PLUS Front End Developer. (Remote, New Zealand)

Employer
Shopify
Location
New Zealand
Closing date
22 Jan 2022

View more

Function
Customer Service
Level
Manager

Job Details

Shopify Plus is making enterprise commerce simple. We give high growth, high volume merchants the scalability, reliability and flexibility they need. Shopify Plus is helping power commerce for companies like MVMT, Chubbies, Nestle, Kylie, and many more. We believe large merchants should love their commerce platform, and we work hard each day to make that happen. We are a rocket ship, and this is where you come in.

Shopify is looking to grow the team responsible for building the next generation of commerce. As a member of the Plus Support FED team, you'll be joining a team of merchant-obsessed developers, who want to make the most impact possible for our audience with efficiency, performance, and scale in mind. We are able to accomplish this by being knowledgeable, communicative, and timely as we develop custom solutions for Shopify's enterprise-level clientele.

While working closely with the Merchant Support and Plus Merchant Success teams, you will be helping merchants by answering questions, implementing customizations, writing scripts, and fixing issues.

You can expect to:
  • Work with merchants in order to create a new feature or modify an existing feature of their theme
  • Work with merchants to debug and fix issues in their themes and Shopify Scripts
  • Participate in code reviews and peer feedback sessions
  • Using the Script Editor App, creating new Shopify Scripts, or modify existing Shopify Scripts for Plus merchants
  • Teach merchants best practices when it comes to themes or Shopify Scripts
  • Develop tools to help increase team efficiency
  • Communicate with both the Plus Merchant Success team and Merchant Support teams in order to support Plus merchants
  • Act as subject-matter experts in Front End Development inside Shopify's Merchant Support and Plus Merchant Success teams.
  • Work on team wide initiatives, or develop new tooling
  • Participate in knowledge-sharing and mentoring initiatives both with the team and across Support teams at Shopify


Qualifications

  • You are detail oriented - your code is clean, organized and well-thought-out
  • You are comfortable working as part of a collaborative development team, including ensuring the quality other developers' code and crafting easily-maintainable code
  • You enjoy being a mentor and teaching others
  • You care about performance and seek to expand your knowledge
  • You always want to improve how the team works, through standards, tools, etc.
  • You care about your craft and are involved in the development or design community
  • You have experience working remotely and across multiple time zones

It's great if you have:
  • Advanced HTML, CSS, and JavaScript/jQuery knowledge
  • Advanced web development fundamentals (the box model, HTML structures, Flexbox, etc)
  • Ability to communicate complex web development topics in an easily digestible manner
  • Interest in of React/TypeScript
  • An understanding of programming logic flow (if, else, while, case)
  • Experience with version control (e.g. Git) and managing codebases with multiple developers
  • A working knowledge of Ruby and object-oriented programming principles
  • Experience using CSS preprocessors (SCSS, LESS) and/or build tools (Grunt, Gulp)
  • A working knowledge of the Liquid templating language
  • Experience with REST APIs, AJAX, and JSON
  • Experience working as part of a collaborative development team
  • Experience building cross-browser scripts and responsive layouts
  • Customer service experience


If you're interested in helping us shape the future of commerce, click the "Apply now" button to submit your application. Please include a cover letter, resume, and answers to the following questions:
  • Why are you interested in joining the Plus FED team here at Shopify?
  • What's one advancement or technology that has changed the way you build on the frontend and why did you transition to it?


  • Closing date: Friday January 21, 2022

    Shopify is now permanently remote and working towards a future that is digital by default. Learn more about what this can mean for you.

    At Shopify, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly make commerce better for everyone. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities. Please take a look at our 2020 Sustainability Report to learn more about Shopify's commitments.

    Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is this close to what we're looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.

    #LI-KM7#LI-REMOTE

    How we hire

    At Shopify, we put a lot of care and time into who we hire. We believe that in order to build the best products, we need to build high impact teams. Our recruitment process centres around what we call the Life Story interview, a conversational-style interview where we get to learn more about you.
    Learn more about our hiring process

    Company

    With a comprehensive set of industry-leading tools, Shopify has helped over 1,000,000 people in 175 countries take control of where they take their businesses. Headquartered in Ottawa, Canada, Shopify has worked with brands like Unilever, Kylie Cosmetics, Allbirds and countless others that started with nothing but an idea, a passion, or a purpose. We build products that help entrepreneurs around the world start and grow their businesses. As a workplace, we challenge and support you to hone your craft and make an impact. Visit our careers page for opportunities: https://www.shopify.com/careers

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