HR Manager - Retail (Tommy Hilfiger & Calvin Klein)

Amsterdam, Netherlands
13 Jan 2022
06 Apr 2022
Human Resources
Full Time
With a history going back over 130 years, PVH has excelled at growing brands and businesses with rich American heritages, becoming one of the largest global apparel companies. We have over 30,000 associates operating in over 40 countries with over $8 billion in revenues.

Founded in 1968 and acquired by PVH Corp. in 2003, Calvin Klein is a global lifestyle brand that exemplifies bold, progressive ideals and a seductive, and often minimal, aesthetic. We seek to thrill and inspire our audience while using provocative imagery and striking designs to ignite the senses. We strive to make a positive impact on the world. We inspire passion in our people. We embody authenticity and embrace individuality.

Tommy Hilfiger is one of the world's leading designer lifestyle brands, internationally recognized for celebrating the essence of "classic American cool" style. Founded in 1985, Tommy Hilfiger was acquired by PVH Corp. in 2010. We engage consumers through 360° marketing campaigns, innovative events, exciting collaborations and brand partnerships, and work with some of the biggest names from the world of Fashion, Art, Music and Entertainment.


As HR Manager you will perform a variety of duties to promote the employee welfare, such as resolving human relations problems and promoting employee health and well-being for all of our Tommy Hilfiger and Calvin Klein retail associates in the Netherlands.

You will deliver first-class advisory support and advice to our management teams across all retail channels on personnel, human relations, and work-related problems that adversely affect morale, health, and productivity. Taking lead and owning ER investigations for complex complaints, you will work on multiple cases at the same time and overseeing and delivering a seamless and compliant process from front to end within strict deadlines and within the company and governmental rules, regulations, and procedures whilst mitigating risk to the business.

You will be a member of the HR NL Market team, situated at our European Head Office in Amsterdam and reporting into the Sr. HR Manager.

Responsibilities include:
  • Be the trusted advisor to people on all people related matters and provide a consultancy service to retail stakeholders for high risk / complex issues
  • Coach, educate and support leaders, managers in their people R&R: performance management, engagement, ER cases, absence, health & safety, planning.
  • Ensure proactive, accurate and timely support on employee relations issues and collaborate with legal representatives to prevent escalation and reach an early resolution
  • Monitor and analyse data including turnover rates, absence, health and safety and trends with recommendations for future action
  • Drive impactful initiatives to increase overall employee engagement and wellbeing through Culture of Care
  • Proactively identify improvement areas with regard to managing employee sickness and employee relations and actively advise the business when improvement/change is needed
  • Ensure our employees and people managers get optimal support in the prevention and management of sickness in their teams through coaching and guidance as well as supporting wellbeing initiatives linking to our Culture of Care pillars.
  • Work closely together with the Case Manager to manage end-to-end absence portfolios, while connecting with, and managing, the relevant stakeholders to ensure compliance, progress of reintegration and ensures all deadlines in accordance with the Gatekeeper Improvement Act are being met
  • Review and develop effective HR policies, procedures and processes, ensuring these are communicated and implemented effectively
  • Support when required HR projects that meet the needs of our people and Retail business
  • Assist the L&D Specialist Retail in the delivery of training modules covering sickness, absence and policy when necessary.

About YOU
  • Bachelor's degree or equivalent in Human Resources, Labor/Industrial Relations, Law, Business.
  • Excellent knowledge of Dutch labour law and sickness legislation in the Netherlands.
  • 4+ years of related working experience in (high volume) ER cases from start to end and absence management with proven ability to find solutions and deliver results
  • Strong communication skills: ability to influence, stakeholder management, interdepartmental collaboration, diplomatic when needed, sensitive and high sense of integrity
  • Ability to establish trust, credibility and stay neutral without letting motivation interfere
  • Ability to analyse and interpret complex information and/or situations and apply pragmatic, simple and effective solutions in the provision of advice and support on complex HR issues.
  • Strong influencing and advisory skills with proven success in influencing employees at all levels of the organization in a consultative methodology
  • Flexible approach to working; being able to work under pressure including the ability to effectively prioritize and meet deadlines, as well as multi-task in a fast-paced environment
  • Technically proficient in MS Word, Excel and PowerPoint
  • Fluent in Dutch (verbally and in writing)
  • You'll be customer focused, demonstrating a passion to deliver a quality service on time, every time.


At PVH, we understand that the success of our organization is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support our associates - both at home and at work.

PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.