Creative Content Coordinator

London (East), London (Greater) (GB)
Tailored around the candidate
13 Jan 2022
13 Feb 2022
Creative Content Coordinator
Contract Type
Full Time


The Creative Content Coordinator supports the Creative Director in the ideation and execution of visual brand communications across all platforms of the business, ensuring complete consistency and cohesion, appropriately representing House of Hackney’s brand, aesthetic and ethos across all touchpoints.

The individual should be able to balance a fresh creative perspective with commercial sensitivity, constantly creating new ways to drive the brand message forward. The candidate should be a multidisciplinary creative, with experience in social media content creation, graphic design and/or artworking, shoot production and art direction.

The Creative Content Coordinator will act as a brand guardian, producing and maintaining a high standard of creative output to ensure a consistent look and feel across all platforms of the business.

This omnichannel role is key in driving customer engagement across the brand social channels, the Inspiration section of the website and will help coordinate editorial photoshoots as directed by the Creative Director.

This individual should be a true multi-hyphenate: a hands-on creative with an entrepreneurial spirit, keen eye for detail, flair for design and a commercially minded approach.



  • A key point of contact for all visual creative needs across the business.
  • Supports the creative development and visual execution of campaigns, working closely with the Creative and Communications team to generate ideas that successfully engage customers across all channels of the business.
  • Designs and artworks brand social stories and builds content pages on Zmags. Any illustration or animation skills are a massive plus.

Images & Photography

  • Assists Creative Director on all stills and moving image photoshoots, representing the brand proudly at all times.
  • Manages the end to end production of the ecommerce photography shoots ensuring consistency in all photography and making sure everything is captured and returns to the team in a prioritized way.
  • Produces unique, creative and on-brand behind-the-scenes social stills and video content from all shoots attended.
  • Post production management of shoots, both brand/editorial and product photography.
  • Continually reviews image success based on customer reactions and reacts accordingly to replicate success across other touchpoints.
  • Assists in sourcing photographers, stylists and shoot teams.
  • Manages the UGC strategy – ensuring images are received and utilised as much as possible to help drive conversion (e.g. product imagery, viewing galleries).

Graphics & Artworking

  • Creates visually engaging, thoughtful and beautifully designed social assets for Instagram, Instagram Stories, Pinterest, Facebook and LinkedIn.
  • Supports Graphic Designer in creating commercial, engaging and well-designed content pages on Zmags.

Social & Content

  • Create engaging, commercially-minded and story-led content, as directed by the Head of Brand Creative.
  • Planning of daily content for all social channels including Instagram, Instagram Stories, Pinterest, Facebook and LinkedIn.
  • Work with the Ecommerce team to plan product inclusions for all editorial content.
  • A self-shooter, happy to create video content for Instagram stories, interviewing people of note for quick fire social Q&As, adept at setting up Instagram Lives; briefing talent and leading the process behind the scenes.
  • Stay abreast of all industry developments online and strive for best in class content for the House of Hackney channels.
  • Communicates and shares inspiring ideas with the rest of the creative and Ecommerce team members.


  • 2+ years experience at a retail brand or creative agency in a similar role.
  • Loves the House of Hackney brand and values and is highly motivated to bring it to life through content.
  • Someone who thrives working in a fast-paced and cross-functional role, with a proven ability to work to stringent deadlines.
  • A content creator adept at creating work with an emotional resonance for the end user.
  • Proficiency in Photoshop, Illustrator, InDesign and Zmags.
  • Strong understanding of typography, colour and layout.
  • A flexible attitude to adapt to a growing team as well as changing business needs.
  • Pro-active with an ability to show initiative, generating ideas to constantly improve the customer experience.
  • Detail orientated, well organised, team player.
  • A forward-thinker with the ability to consider the long-term impact of decisions. whilst continually elevating the creative on a day-to-day basis.

*The stated experience and background is a guide and does not preclude applications from candidates with more or less experience, provided the requisite skills can be demonstrated


As always, there are some perks

  • 22 Days Holiday Allowance + Bank Holidays + Maundy Thursday and a half-day for your birthday
  • Seasonal 4 Day Week Scheme, Fridays off all Summer.
  • Cycle to Work Loan Scheme
  • PayDay Drinks every month and at least two exciting team gatherings a year, we also celebrate birthdays in the office whenever possible.
  • Our water is filtered because plastic bottles are banned from the office, plenty of herbal teas, coffee, fruit & cereals are available weekly for that morning snack.
  • The team is hard-working and upbeat, we often help each other and there's very little we can't conquer together.
  • 30% discount across HOH products and first grabs on sample sale items

House of Hackney is an equal opportunity employer. The company will not unlawfully discriminate on grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability or age, pregnancy or trade union membership.

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