Product Quality&Testing Team Lead (m/f/d

Recruiter
Zalando
Location
Berlin
Posted
14 Jan 2022
Closes
08 Feb 2022
Ref
3692359
Level
Manager
As a Product Quality&Testing Team Lead (m/f/d), you ensure that Zalando's customers are not just delighted by their purchases, but that they can trust that the products they purchase are both compliant and of high quality. Together with your team you are responsible for improving and implementing product quality assurance and product safety standards in line with the latest updates and best practices from the wider industry. It will be your goal to coordinate your team to ensure the risk of quality defects arriving to our customers is minimized by optimizing the existing control processes. This role requires strong quality and testing knowledge, data analysis techniques and communication skills to drive impact in projects that improve Private Label's quality and testing performance. You will be challenged to lead a team of highly motivated Quality and Testing Managers, guiding them to achieve their professional capabilities and goals.

WHERE YOUR EXPERTISE IS NEEDED
  • Leading the Quality and Testing team to make sure we are always delivering to the highest standards and coach and develop them to achieve its goals in a high performance culture
  • Elaborating a risk prevention strategy to minimize to the chances of quality and safety issues during the lifecycle of the product
  • Analysing Zalando quality and product safety data to find improvement areas within the assortment
  • Engaging with the suppliers of Private Labels to enable them on delivering according to our quality standards and to put in place corrective plans whenever needed
  • Interacting closely with the central Product Compliance team to mitigate quality and testing risks for the company and implement and execute a robust risk prevention strategy
  • Actively highlighting areas of Private Label's assortment with higher quality risks to internal stakeholders whilst recommending strategies to mitigate the risk
  • Implementing and improving processes to identify in-season quality risks
  • Excellent stakeholder management skills as you will be interacting with the whole Private Labels Teams and experience in leading remote teams as part of your team will be located in our sourcing offices

WHAT WE'RE LOOKING FOR
  • You have deep knowledge and experience of product quality assurance (manufacturing processes, foundation of product life cycle, background in chemistry, EU legislation), allowing you to successfully lead a team who manage product quality assurance in your business area.
  • Proven track record of leading teams in a fast paced environment
  • Excellent communication skills to make your business unit strategy very clear to your department and wider stakeholders and different seniority levels.
PERKS AT WORK
  • A workplace run on trust, empowerment and feedback; positive, inspiring working atmosphere
  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
  • Mentoring and personal development opportunities and an international team of experts
  • Relocation assistance for internationals, PME family service and parent & child rooms

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.
ABOUT ZALANDO
Zalando is Europe's leading online platform for fashion, connecting customers, brands and partners across 23 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 45 million active customers through diverse skill-sets, interests and languages our teams choose to use.

Please note that all applications must be completed using the online form - we do not accept applications via email.

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