Chief Operating Officer

Recruiter
Super Smalls
Location
New York City, New York (US)
Posted
14 Jan 2022
Closes
14 Feb 2022
Function
Operations
Contract Type
Permanent
Hours
Full Time

Super Smalls, a digital-first play-centric kid’s brand is seeking a Chief Operating Officer with deep experience in e-commerce, an entrepreneurial spirit, luxury product sensibility, excellent analytical skills and the ability to lead all operational aspects of a rapidly growing consumer products brand. Our ideal candidate is a self-motivated, passionate, performance-driven individual with start-up experience and a strategic mindset. The successful candidate will take responsibility for daily and tactical operations and be a strategic leader within the organization. 

The COO is a key member of the senior management team, reporting to the Chief Executive Officer (CEO). 

Responsibilities: 

  • Work with the CEO and executive team to set comprehensive goals for performance and growth
  • Work with the CEO and executive team on setting the near-, medium-, and long-term strategic vision of the firm 
  • Work collaboratively to develop and/or improve systems, processes, controls, and procedures  that improve the overall efficiency of the firm  
  • Work cross-functionally with department heads and take responsibility to facilitate effective execution and make sure nothing ‘falls through the cracks’ 
  • Oversee strategies and execution in B2B & B2C supply chain operations, logistics, fulfillment, and customer experience 
  • Evaluate and improve standards for supply chain, vendor management, and overall business operations to minimize costs and maximize margins 
  • Identify hiring needs and lead recruiting processes 
  • Establish and encourage policies that promote company culture and vision 
  • Lead relationship with outside counsel for employee onboarding and offboarding
  • Maintain and update operational technologies on a regular basis for all participating departments 

Desired background: 

  • Entrepreneurial spirit 
  • Creative, out-of-the-box thinker  
  • 8-12 years of professional experience, including positions of increasing responsibility and organizational leadership 
  • Strong financial and analytical skills 

Nice to have:

  • Excellent educational credentials, including an MBA from a top tier program 
  • Previous consulting experience at a leading strategy consulting firm 
  • Start-up experience as a founder, operator, investor, or consultant

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