Retail Manager

London (Central), London (Greater) (GB)
17 Jan 2022
31 Jan 2022
Contract Type
Full Time

Reporting to COO

Full Time

Based in the Soho Store


Drawing inspiration from Japanese culture, architecture and interiors, Studio Nicholson creates considered pieces that are carefully engineered to provide structure and elegance, forming the basis for the ultimate modular wardrobe. Functionality, modernity and playfulness are the inherent elements that we believe in as a brand and therefore ignite the foundations of each collection. Working closely with experienced manufacturers in Italy, Portugal, Japan and the UK, Studio Nicholson garments are produced by specialists who intrinsically understand the ethos of the brand.

The Role

Studio Nicholson is looking for an experienced Retail Manager to oversee the day to day operations of the 2 existing stores and oversee future openings.  This role will ensure the smooth running of operations to maximise sales, minimise costs and develop the team.


  • Organise all store operations and allocate responsibilities to the store teams
  • Ensure sales targets and KPI’s are met
  • Guide team towards maximum performance with ongoing coaching and training
  • Oversee and guide store team towards maximum performance
  • Monitor stock levels working with operations and merchandising teams on retail buy and replenishment
  • Plan and oversee in-store events and client building
  • Keep up to date with market trends to determine the needs for improvements in the stores
  • Drive Visual Merchandising guidelines and implementation
  • Ensure store rotas are in place and manage payroll budget
  • Lead the recruitment process
  • Ensure all health & safety guidelines and requirements are met


  • Proven experience at Store Manager level
  • Knowledge of retail management best practice
  • Outstanding communication and interpersonal skills
  • Excellent leadership skills
  • Obsession for amazing service - create an experience in store that your customers can't wait to tell their friends and family about
  • A confident communicator with excellent organisational and problem-solving skills and a real 'can do' attitude
  • An inquisitive mind with a good eye for detail
  • A creative approach to visual merchandising
  • Tenacious, hardworking and reliable

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