IT Support Specialist - FARFETCH

Location
IT Turati
Posted
18 Jan 2022
Closes
24 Jun 2022
Ref
adb50183-913d-417a-a786-4debf35d5ac7
Function
Technology
Level
Manager
Hours
Part Time
New Guards Group is the home to 9 international luxury brands: Marcelo Burlon County of Milan, Off-White c/o Virgil Abloh, Palm Angels, Unravel Project, Heron Preston, Alanui, Kirin Peggy Gou, Opening Ceremony and Ambush. We work with the understanding that fashion and luxury can be different: community-based, quality-driven, collaborative, truly global and quick. Our brands and products stem from creative and managerial innovation and the philosophy of Made in Italy. We're redefining the way luxury is conceived, communicated and shared. Where others see limits, we see goals.

TURATI

Our new office in Via Turati is a strategic hub, and home to all of the NGG staff functions. Turati is where the behind the scenes driving force of NGG is brought to life; this is harmonized with the archive exhibits of brand collaborations found throughout the office

THE ROLE

For our office in Milan, we are currently looking for a resource to be included in the IT department, which will oversee the following activities to support the various brands of the group.

WHAT YOU'LL DO

    • Onsite and online technical user support on Macs, Windows PCs, iPhones, iPads and printers;
    • Preparation of Pc/Mac, Company phones;
    • Maintenance of company devices;
    • Installation, maintenance and troubleshooting of network and local printers;
    • Company hardware management (asset and stock management and material order);
    • Network/hardware setup and support in external locations for events.


WHO YOU ARE

    • Good knowledge of Apple devices (iPad/iPhone/iPod/MacBook/iMac);
    • Good knowledge of MacOS, iOS and Windows;
    • Knowledge of Windows Server / Active Directory and network infrastructure (LAN and WiFi);
    • Knowledge of Vmware and Azure;
    • Knowledge of the English language.


REWARDS & BENEFITS

    • Great compensation package (in consideration of your professional experience)
    • Lunch tickets
    • Discounts on all NGG brands and partners including FARFETCH and Browns
    • Be part of a young, dynamic and creative company with over 40 different nationalities
    • Brand new headquarters located in the centre of Milan


EQUAL OPPORTUNITIES STATEMENT

    • New Guards Group is committed to being an inclusive workplace where diversity in all its forms is celebrated. We make employment decisions without regard to race, religious creed, colour, age, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, marital status, medical condition as defined by state law, physical or mental disability, military service or veteran status, pregnancy, childbirth and related medical conditions, genetic information or any other classification protected by applicable federal, state or local laws or ordinances. If you require special accommodation, please let us know.


We are looking for an IT Support Specialist to join our Milan-based Technology team!${description2}

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