Head of Supply Chain & Operations (m/f/d)

Berlin (DE)
18 Jan 2022
18 Feb 2022


aeyde is a digital first, direct-to-consumer brand defining a new era of luxury. Based in the heart of Berlin, all our footwear and accessories are manufactured by family-owned factories in Italy. Our mission is to provide modern designs and enduring quality at an accessible price-point and to challenge preconceived notions of luxury by focusing on transparent pricing, sustainable sourcing, slow consumption, and minimal design. Working at aeyde, you will become an integral part of an international fashion start-up with many opportunities for personal development and the chance to shape a fast-growing brand.


As Head of Supply Chain & Operations you will be responsible for the supply chain from source to warehouse and outbound operations for B2C and B2B customers. You will be in charge of building the operational backbone for aeyde's strong omni-channel growth, while guaranteeing maximum speed and efficiency for timely deliveries and continuously improving customer satisfaction.

Tasks & responsibilities:

  • Strategic and operational ownership for the entire Supply Chain Management process from supplier allocation & production, inbound transportation, fulfilment and outbound transportation to our customer incl. returns handling
  • Responsible for the overall planning & optimization as well as cross-functional alignment with Product, Sales and Finance
  • Detailed steering and KPI-based management of the entire supply chain (B2B/B2C) & customer service
  • Ensuring best-in-class convenience and customer service experience along e.g. shipping and delivery options, VAS, returns
  • Identifying, structuring and solving complex problems along the supply chain
  • Leading strategic projects & initiatives to improve supply chain performance and transparency, especially to improve lead and turn-around times
  • Driving implementation of consistent and transparent process documentation and SOPs
  • Optimization of systems and tools
  • Building and leading a team and coordinating our third party service providers (3PL, shipping, logistics, etc.)


  • 7+ years of hands-on experience in Supply chain, Operations and Logistics
  • Academic degree and/or professional training in operations, supply chain management or related business degree
  • Superior analytical skills and proven track record of process management and thinking
  • Excellent communication skills in English (both verbal and written)
  • Very good network within the operations/supply chain industry
  • Excellent project and people management skills
  • Ability to motivate, empower and think start-up driven
  • Demonstrated ability of strong KPI-based management paired with a flexible and hands-on mentality


  • Working in a modern office in the center of Berlin
  • Working with an international team of digital-, business- and fashion experts
  • Flexible working hours
  • Endless product-♥: personal voucher for you and your friends and further specials for employees
  • You will get +1 day holidays for each year that you stay with us
  • Coffee, fruits, filtered water for free
  • We support gym memberships, public transportation

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