Team Lead Packaging Operations (w/m/d)

18 Jan 2022
11 Mar 2022
As Team Lead Packaging Operations (w/m/d) you will ensure our packaging products are fit for scale. You provide our internal and external stakeholders with the highest quality packaging materials in just the right amounts and just in time. Together with your teammates from Sustainable Packaging & Innovation, you provide millions of customers with a delightful, sustainable and convenient packaging experience.
At Zalando, our vision is to be the starting point for fashion - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you're great for this role, so please avoid including your picture, age, and marital status in your CV as well.

We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.
do.BETTER - our diversity & inclusion strategy:
Our employee resource groups:
  • You'll be responsible to supply all warehouses in our network as well as several other stakeholders with high quality, packaging material
  • You'll lead a team, you enable your team to excel and support your directs' development
  • You'll be an experienced operator, you are in charge of budget planning for our packaging, volume forecasting and tracking as well as ensuring an efficient supply chain and processes
  • You'll be responsible for operational supplier as well as internal customer relationships, incident management and ramp up of new packaging products
  • You have a Degree with a focus on Business Administration, Logistics, Supply Chain Management, Engineering or comparable education as well as previous relevant professional experience in the area of operations. Packaging & ecommerce experience is a strong plus
  • You have in depth knowledge of supply chain management
  • You can bring proven track record of leading an operational team
  • You have a Customer centric mindset and communication style in English (German is a strong plus)
  • You have a Data-driven mindset
Career Development
  • We offer peer-to-peer performance reviews twice a year
  • Learn and develop through our extensive Zalando training platform
  • Join regular all-hands, team meetings, Q&A-sessions, and quarterly anonymous employee surveys to ask your questions and provide your feedback
  • Support from an international team of experts; mentoring and professional development opportunities
  • We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.

  • 2 days paid leave per year for volunteering
  • Minimum of 27 holiday days per calendar year
  • Online sports courses, wellbeing, and nutrition advice offered by Humanoo personal wellbeing coach app
  • Mental wellbeing support by our Employee Assistance Program and professional consultants to help you find health resources

  • Flexible working hours
  • Relocation assistance for internationals
  • If you work from an office in your role, a choice of office equipment to be delivered to you, to support you working from home due to COVID-19 safety

  • Access to the employee shares program
  • 40% shopping discount on products shipped and sold by Zalando, and 30% discount on Zalando Lounge
  • Discounts from a wide range of external partners

  • Employee parents' forums and employee resource group
  • Supported transition into and out of parental leave, with a buddy and re-onboarding plan
  • 3 fully-paid child sick days per year
  • Free counselling, assistance, and referral service for all matters concerning yourself and your family via the F├╝rstenberg Institute
It's the perfect time to join Zalando on our journey, from being a pioneer in the world of e-commerce, to the starting point for fashion in Europe. We connect customers, brands, and partners across 23 markets.

Help us drive digital and sustainable solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 46 million active customers through a team of diverse skill-sets, cultural backgrounds, and interests.

Our values:

do.More - our sustainability strategy:

Follow us on Instagram:

Please note that all applications must be completed using the online form - we do not accept applications via email.


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