Supply Chain Coordinator

HUGO BOSS is one of the leading premium fashion and lifestyle companies with around 14,600 employees worldwide. As the most important interface for our customers, you will demonstrate your passion for our products and act as a brand ambassador for HUGO BOSS. Join a team that provides an exceptional brand and shopping experience with enthusiasm, fun and expertise - because, to create something extraordinary, we must explore new paths together. Shape your own future at HUGO BOSS!

Supply Chain Coordinator
HUGO BOSS UK Ltd. | London | United Kingdom | Full-time

Responsible for the inbound & domestic traffic for both wholesale and retail. Managing the wholesale key account order and delivery process of goods or services.

What you can expect:

• Responsible for inbound and domestic traffic for wholesale and retail channel.
• Order Book management (placement, phasing and delivery) for wholesale key account clients
• Monitor all orders that come through EDI
• Enter and check customers' purchase orders when necessary identifying and reporting any discrepancies that could affect the business
• Organise and monitor all bookings, apply for MDA's and ASN's for the customers that require it.
• Work closely with the Credit Control department in order to look into all the debit notes and disputes raised by customers
• Develop and maintain good client relationships by delivering the best customer service
• Providing operational and logistics support to all wholesale clients & own retail stores
• Coordinating movements of stock, maximising cost-effectiveness and tracking all consignments
• Responsible for managing relationships with UPS, implementing operational process with HBAG Logistics and UPS to improve services.
• Working with all freight forwarders to ensure KPI's are achieved and maintained
• Liaising with the warehouse with reference to deliveries
• Producing of weekly and monthly supply chain reports
• Analysing of statistical data
• Ensure deadlines are met and general administration is completed as required by the Head of department
• Supporting in all new supply chain projects, involvement in all aspects of project roll out
• Supporting supply chain assistant role and helping to train of new starters
• Any other ad-hoc duties

Your profile:

• Excellent computer skills : Intermediate Excel
• Excellent interpersonal skills
• Supply Chain, Logistics or Customer Service experience
• Knowledge of SAP and BIS (Desirable)
• Understand and represent the brand attributes
• Excellent communication skills. With the ability to communicate with senior members of staff both written and verbal
• Enthusiastic, self-confident and self-motivated
• Pays close attention to detail, accuracy, is analytical and logical thinking
• Willing to adapt and take on new challenges and is driven to continually improve
• Always presents a professional image
• Prepared to go the extra mile to achieve targets
• Shows ambition to drive through initiatives and change to achieve company targets
• Able to handle multiple demands and completing priorities successfully
• Seeks opportunities to be proactive and pre-empt client needs
• Demonstrates respect and politeness and regularly exceeds customer expectations
• Liaises frequently with customers to keep them fully informed
• Shows innovation and initiative
• Influencing and communication skills

Your benefits:

• Competitive salary and attractive benefits
• Clothing and Discount Allowance
• A supported training programme in the role and development opportunities
• Flexible working environment