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Agency Partnerships Lead, France (Remote, EMEA)

Employer
Shopify
Location
France
Closing date
31 Jan 2022

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Job Details

It's an exciting time in commerce. Shopify has a unique opportunity to disrupt the enterprise commerce space, and agencies today are already proving this to be possible. As an Agency Partnerships Lead you and your team will be responsible for defining, developing, and managing relationships across a portfolio of design and development agencies.

In this new role, you will be responsible for growing revenue via agencies in one of our key markets -France!You will be critical to supporting our agency partners - they are an integral part of the Shopify Partner Program and your team will be the driving force behind each partner's success in the program. You'll lead agency market strategy & planning, cross-department initiatives, as well as external and internal enablement opportunities. You will collaborate extensively with your partnership lead peers in EMEA,partner marketing, global agency program,pre-sales & post-sales teams for Shopify Plus such as sales, solutions engineering & merchant success,and product teams across Shopify.

You will report to the Head of Agency & Tech Partnerships for EMEA.

You'll work on things like:
  • Regional Strategic Planning (15% of time)
    • Outlining a strategic roadmap for the markets within your territory, working closely with other influencing business units, such as, marketing, product, and data
    • Defining and adopting both a mission and an operational plan for agency partnerships, specific to your region
    • Ensuring the core market continues to prosper (the today) while working in collaboration with the business to define and activate future plans for the region (the tomorrow)
    • Surfacing opportunities for regional growth and enablement opportunities through qualitative and quantitative research
  • Operational & Program Development (15% of time)
    • Working with the regional and global program to develop and execute on foundational projects, ranging from data management strategy, to agency education, developing new approaches for agency onboarding, developing cross-department playbooks, etc)
  • Business Development (20% of time)
    • Supporting Partner Managers in pitching and closing multiple types of partnerships, at all scales
    • Supporting Partner Managers in developing strategies on how to drive pipeline with partners
    • Supporting Partner Managers in developing strategies on how to outbound targeted accounts with partners
  • Revenue Leadership (15% of time)
    • Collaborating with other business leads within the EMEA
    • Cross department collaboration with other business units within the Shopify organisation
  • Team Leadership (30% of time)
    • Managing and mentoring a remote and small team based in France
    • Effectively utilising resources for optimal output
    • Hands on performance management (developing intended outcomes, employee performance plans, etc)
  • Day-to-Day Support (5% of time)
    • Support on issue resolution or general inquiries on behalf of the partners
    • Support vetting and on-boarding of new partnership types


Qualifications

  • ​​​​​​Experience in running a team of individuals with varying degrees of seniority and proven experience in employee performance management
  • Experience working across multiple business units, composed of many stakeholders and influencing factors
  • Extensive experience working with the Retail or eCommerce industry in France
  • An understanding of all aspects of an agency's day to day operations (ex. employee resourcing, selling, marketing, and service development)
  • Experience running partnership programs that operate in both a 1:1 model and a 1:many model
  • Proven experience in operationalising an effective partnership program (from a business, financial, and strategic perspective)
  • Previous experience working for a service provider within the commerce space (preferably an agency)
  • Established relationships within the EMEA regions with commerce agencies, technology providers, and other potential businesses that complement the commerce lifecycle (ex: fulfilment center, branding shops, etc.)
  • Extensive experience in data and operational management (project management, data insights analysis, CRM management, operational planning, etc.)
  • The ability to manage both tough and/or strategic external conversations and then equally able to manage internal cross-department process development
  • Business fluent language skillsin English and French


Closing date: Sunday, January 30th at 11:59PM CET.

Shopify is now permanently remote, and working towards a future that is digital by default. Learn more about what this can mean for you: https://www.shopify.com/careers/work-anywhere

Our belief is that a strong commitment to diversity & inclusion enables us to truly make commerce better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Please take a look at our Sustainability Reports to learn more about Shopify's commitments to our communities, and our planet: https://www.shopify.com/about/environment#SustainabilityReports

At Shopify, we understand that experience comes in many forms. We're dedicated to adding new perspectives to the team - so if your experience is this close to what we're looking for, please consider applying.

How we hire

At Shopify, we put a lot of care and time into who we hire. We believe that in order to build the best products, we need to build high impact teams. Our recruitment process centres around what we call the Life Story interview, a conversational-style interview where we get to learn more about you.
Learn more about our hiring process

Company

With a comprehensive set of industry-leading tools, Shopify has helped over 1,000,000 people in 175 countries take control of where they take their businesses. Headquartered in Ottawa, Canada, Shopify has worked with brands like Unilever, Kylie Cosmetics, Allbirds and countless others that started with nothing but an idea, a passion, or a purpose. We build products that help entrepreneurs around the world start and grow their businesses. As a workplace, we challenge and support you to hone your craft and make an impact. Visit our careers page for opportunities: https://www.shopify.com/careers

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