Import/ B2B Manager - FARFETCH

NL Venray
20 Jan 2022
30 Apr 2022
Full Time
FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers.

We're a positive platform for good, bringing together an incredible creative community made up by our people, our partners and our customers. This community is at the heart of our business success. We welcome differences, empower individuality and celebrate diverse skills and perspectives, creating an inclusive environment for everyone. We are FARFETCH for All.


We're passionate about operational excellence, acting with our customers and partners always in our heart. Covering the entire order journey, we create our online content, secure payments and fraud process compliance, ensure order fulfilment and delivery, while providing customer and partner care. In a nutshell, we love to create seamless and memorable luxury experiences for our customers all around the world.


Our Venray warehouse is located in the historical region of Limburg in the Netherlands. This is our biggest Logistics centre where our teams are doing what's never been done to provide an unrivalled order experience to our customers globally.


Reporting to the Head of B2B Operations this position is responsible for managing our Inbound team (NL and UK) who in turn are responsible for organizing multi-modal inbound stock deliveries to our warehouses on behalf of our partners, brands and suppliers as well as any movements of packaging and stock between our warehouse locations and for external events. The team will develop into a valuable Supply Chain function to service all of our brands and internal stakeholders as we grow our business and we are looking for someone who will assist us on this journey.


    • Manage a team of 7 across two locations;
    • Ensure the team meet targets and KPI, identifying and implementing efficiencies throughout the process;
    • Review and improve on carrier costs and lead times, verifying billing and identifying opportunities for improvement;
    • Report on and address supplier performance issues with our Buy team and with brands directly;
    • Create and issue quotations to internal customers for internal transfers and events shipments and oversee the organization of these;
    • Ensure our supply chain compliance objectives are met and maintained;
    • Ensure our packaging volumes are maintained and that packaging is distributed to our warehouses in a timely manner;
    • Provide reports for Head of B2B Operations where required.


    • You have excellent organizational and analytical skills;
    • You have previous team leader or managerial experience;
    • You are experienced in import/export, road, sea and air freight and Customs clearance;
    • You have a passion for people and will lead the team forward;
    • You thrive in a fast paced environment;
    • You are comfortable communicating with a number of internal and external stakeholders, via email and on calls;
    • You take ownership of tasks from start to finish;
    • You are comfortable interpreting and manipulating data related to stockholding.


    • FARFETCH Equity plan
    • Meal Allowance
    • Extra days off, sabbatical program and days for you to give back for the community
    • Flexible benefits allowance - For Extra Health Insurance, Transportation, Gym Memberships, Retirement pension plan and more
    • Special discounts at and


    • FARFETCH is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law. We continue to build our consciously inclusive culture as part of our Positively FARFETCH strategy throughout our business, partnerships and communities.

We are looking for an organized and enthusiastic Import Manager who will lead our growing Supply Chain team. You are a good communicator and leader with a passion for people, a can-do attitude and a focus on continuous improvement. The business is going through a sustained period of growth so we are looking for someone who enjoys an adventure and can scale alongside the business.${description2}

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