Account Assistant, Communications

Karla Otto
London (Central), London (Greater) (GB)
21 Jan 2022
21 Feb 2022

Tasks & Responsibilities

The Account Assistant role is the first step towards a successful career in Communications & Marketing. Whilst this is an entry level position, this role has a number of vital responsibilities that require you to work with and support the team as necessary to achieve the desired client results. The movement of samples internally and externally

(Sample Trafficking) is pivotal to this role.

Key areas of responsibility are:

  • Sample trafficking; Support the booking-in process of samples, at the beginning of the season and throughout the season
  • Monitor and control the movement of all client samples internally
  • Responsible for the send out and returns process of samples externally to key contacts (editors, influencers, stylists etc.)
  • Loss prevention – implements and maintains a process and accountability for all samples identifying any risk factors and sharing updates / concerns with the wider team
  • Work collaboratively with the Logistics team to ensure that tasks are carried out in line with processes and in an efficient manner
  • Build and cultivate relationships with media peers by supporting with showroom appointments
  • Media Monitoring: daily review of media – newspapers, magazines, and key digital and social media outlets
  • Alongside the Archives department, compile and review editorial clippings and share coverage with clients
  • Support on compiling client reports on a weekly, monthly and quarterly basis, focusing on the relevant activities of the AA
  • Actively involved in pitching samples to press, developing, and writing creative product pitches
  • Provide essential support at and for events, projects, and shows as needed – including show requests /databases, RSVP lists, seating lists etc.
  • Takes an active interest in the world of digital communications and culture across various sectors (art and design, interiors, wellbeing, music, hospitality, talent and influencers etc) and can identify client opportunities within the landscape
  • Pro-actively supporting on creative client gifting initiatives and campaigns
  • Undertake administrative tasks to support clients and the wider team – e.g. travel bookings, client folders, schedules, database updates and maintenance etc.
  • Support with meeting preparations – scheduling, preparing agendas, minutes, and updates for client calls
  • Coordinate and mentor interns, delegate workload and support them with prioritising appropriately

Key attributes

  • Experience as communications and marketing intern
  • Highly dedicated, motivated and enthusiastic with a strong work ethic
  • Strong communication skills (both written and oral), research, and organisation skills
  • Ability to work under pressure, to meet deadlines and prioritise in a fast-paced environment
  • Confidence to make suggestions, bring ideas to the wider team that focuses on client experience and work alone or as part of a team
  • High level of attention to detail and the ability to present and interpret quantitative and qualitative data
  • Interest in culture, arts, fashion and lifestyle
  • Must be proficient in Outlook, Word, Excel and PowerPoint (knowledge of Fashion GPS is welcomed but not essential)

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