AV Infrastructure Specialist (Remote, North America)

Shopify's AV Infrastructure team focuses on all things audio-visual at Shopify to support our internal and external communications. We are looking for someone to strengthen our AV Build Infrastructure team. The ideal candidate is talented at designing and programming complex AV systems from scratch and loves seeing a system progress from an idea, to a drawing, to a build, and finally, to a finished working system. Our team works on a variety of systems including meeting rooms, collaboration rooms, event spaces, live-streaming rigs, and unique AV installations (xR, VR, creative and immersive AV installs). Our team is super passionate about AV and technology, so you'll need to be too!

YOU'LL HAVE TO:

• Designing and building modern AV systems for meeting rooms, conferencing, events and live-streaming from the ground up
  
• Implementing existing designs into spaces
  
• Programing simple to complex Crestron and audio DSP systems for efficient and impressive usability and performance
  
• Drafting schematics and diagrams using software like Autocad, Lucid Chart etc
  
• Understanding and creatingtypical construction documents like scope of work, bill of materials, cabling pull lists etc
  
• Working in a dynamic team where roles are fluid but goals are unified
  

​​​​​​​A typical week in this role could see being at your desk at home for a few days working on some new designs. Then maybe a day with a few meetings and calls with some of our other talented Workplace Operations teams like the Design, Real Estate, Strategy and Network teams. Then, perhaps, heading onsite to a new build for some site meetings and site inspections. Finished off maybe with some research on a new technology and a sync with other AV teams. We spend a ton of time learning, discussing and training to become better project managers, designers, technicians and a better team all around.

Qualifications

• Minimum of 2-3 years of experience working in an AV integration type role building and deploying new AV systems
  
• Intermediate level Crestron programming skills and have programmed systems controlling things like projectors, screens, DSPs, blinds, lighting, switchers and video equipment
  
• Audio DSP programming experience on equipment from QSC, Biamp, BSS or similar
  
• An understanding of technical concepts like serial data communication, TCP/IP, baud rates, IP addressing, subnetting, EDID, HDCP, and also more physical procedures like infrastructure rough-in, cabling, rack building, system troubleshooting and system verification (our vendors do most of the physical work, but proper understanding of the build process is crucial)
  
• Knowledge of AV industry standards, manufacturers and technologies
  
• Experience working in an environment where most AV equipment is connected to a network. Having worked with things like Dante, AES67, NVX, NDI, SDVOE would be a preference
  
• Basic networking knowledge like vlans, subnetting, IGMP, QOS, VPN and standard network protocols
  
• Experience with basic 3D modeling software like SketchUp or similar
  
• Ability to a flexible work schedule as we often have to work around our project milestone
  
• Willingness to travel, sometimesto international build locations
  

We understand skills are interchangeable and varied in the AV industry. If you think you have most but not all the skills required and are super ambitious then please apply!

Please address your application to Myriam Desrochers, including your answers to the following (attach as PDF with your resume, or in the "Message to the Hiring Manager" Box:

• Why do you want to join Shopify?
  
• How do you think you might fit this position and/or what are the different skills you would bring onboard?
  

This posting will close on February 3, 2022.We know applying for a job takes time and effort, and we appreciate the work you put into your submission.

At Shopify, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly make commerce better for everyone. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Please take a look at our 2020 Sustainability Report to learn more about Shopify's commitments.

How we hire

At Shopify, we put a lot of care and time into who we hire. We believe that in order to build the best products, we need to build high impact teams. Our recruitment process centres around what we call the Life Story interview, a conversational-style interview where we get to learn more about you.
Learn more about our hiring process