Partner Enablement Manager, DACH (Remote, EMEA)

At Shopify, our mission is to make commerce better for everyone. To do that, we rely on a team of outstanding people committed to getting better at what they do each and every day. Our Enablement team supports Shopifolk in their development by continuously building the skills to best serve merchants on their journey to growth.

We are looking for a Partner Enablement Manager, DACH with deep expertise in building, delivering and measuring success of partner enablement programs in a scalable way across this region. We are looking for someone who creates engaging experiences that make learning stick, thus creating shared tangible business impact for our partners and Shopify.

Your responsibilities will include:

• You have an understanding of the Shopify platform and leverage experts in different teams to serve our agency partners best on our products, best-practices, and our partner ecosystem and our wider partner ecosystem and solutions.
  
• Understand the skill needs of our agency partners and deliver to them the content that helps them grow in a user centric approach to level-up agency partner performance.
  
• Create a curriculum of content and formats for technical as well as business enablement of agency partners, building off of and extending already existing and proven resources to fill regional/local content gaps
  
• Ensure there is a strong partner enablement piece to the GTM strategy of any strategic projects.
  
• Being the conduit to the:
  
  • technical enablement team and ensuring our partners are technically enabled on the product and how to build on the platform.
    
  • partner marketing team, and ensuring our partners are equipped to adopt any programs we deliver to them.
    
  • product marketing team, and ensuring our partners are selling & adopting the product Shopify offers.
    
• Working closely with the Partner Managers to understand the impact and potentials to improve our enablement programs.
  
• Ensure operational elements of the role are conducted on a regular basis, including (but not exclusive to) program monitoring and data analysis
  

Qualifications

You'll need to have:

• Multiple years ofexperience working in or closely with sales enablement or partner enablement, marketing/program management, or product management
  
• You can convincingly communicate the value added by your initiatives and programs internally and externally.
  
• Excellent project management and communication skills
  
• Experience using software tools to segment an audience, to build interactive educational formats, to host content, to reach out to participants as well as to collect feedback and measure success.
  
• Be able and feel comfortable addressing larger audiences in a live environment and hosting IRL as well as digital events.
  
• Learner centricity and partner experience at the core of your way of working
  
• Think, build and deliver learning experiences holistically, end to end
  
• Experience in gaining insights from data to iterate and improve
  
• Growth mindset, excellence in execution and the spirit to innovate, build to scale.
  
• Be a self-starter, proactive, and able to handle uncertainty, while demonstrating your own initiative
  
• Fluency in the development of accessible digital content and test digital assets for accessibility.
  
• Abilityto think independently and consider cross-functional and downstream impacts
  
• Fluency in German and English.
  

Closing date: Sunday,February 6th at 11:59PM CET.

Shopify is now permanently remote, and working towards a future that is digital by default. Learn more about what this can mean for you: https://www.shopify.com/careers/work-anywhere

Our belief is that a strong commitment to diversity & inclusion enables us to truly make commerce better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Please take a look at our Sustainability Reports to learn more about Shopify's commitments to our communities, and our planet: https://www.shopify.com/about/environment#SustainabilityReports

At Shopify, we understand that experience comes in many forms. We're dedicated to adding new perspectives to the team - so if your experience is this close to what we're looking for, please consider applying.

How we hire

At Shopify, we put a lot of care and time into who we hire. We believe that in order to build the best products, we need to build high impact teams. Our recruitment process centres around what we call the Life Story interview, a conversational-style interview where we get to learn more about you.
Learn more about our hiring process