Senior Operations Manager - Connected Network

21 Jan 2022
24 Jan 2022
As a Senior Operations Manager for our Connected Network Business Development Team, you can identify with Zalando’s vision to become the starting point for fashion in Europe. The Connected Network Business Development Team provides an interface between the fields of Technology and Logistics. In this function, together with your team, you identify strategic opportunities and build and optimize new logistics platform services for platform partners under the Zalando platform strategy.

Our team highly values diversity and inclusion; we strongly believe that a diverse team is a stronger team. If you have any combination of the expertise and skills listed below then our team wants to hear from you!
  • Platform Operations Development. You identify, evaluate, prepare and execute strategic value creation opportunities, with a focus on the operational aspects, which can serve as a catalyst for the development of the Connected Network.
  • Planning & Implementation. You support the overall strategy by driving the development of new Connected Network services and initiatives - from identifying market opportunities and creating solution concepts and to implementation and optimization of operational processes.
  • Project Management. You oversee and manage the progress of all your projects in a structured way, present to various stakeholders and solve newly arising problems on-the-go.
  • Stakeholder management. You work with various stakeholders and platform partners to ensure operational requirements are captured and scalable operational processes are defined and implemented.
  • Analytical thinking. You follow an analytical approach to understand operational needs and make data-driven decisions, while deducting clear requirements for different areas and defining measures for implementation.
  • Diversity & Inclusion. Shape and champion an inclusive culture and diverse team environment.
  • Degree in the fields of Logistics, Supply Chain, Engineering, Business Administration or similar fields along with 5+ years of experience in a relevant field.
  • Your work experience should be demonstrable from a solution-minded environment in fulfillment services or contract logistics, including previous experience in 3PL operations.
  • Good understanding of the e-commerce ecosystem, as well as of omni- and multi channel business models or platform development is considered a big plus
  • You have excellent analytical skills and can identify problems based on data. You have experience working on- and with performance KPIs and establish and follow improvement plans.
  • A workplace run on trust, empowerment and feedback; positive, inspiring working atmosphere
  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
  • Mentoring and personal development opportunities and an international team of experts
  • Relocation assistance for internationals, PME family service and parent & child rooms

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.
Zalando is Europe’s leading online platform for fashion, connecting customers, brands and partners across 23 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 45 million active customers through diverse skill-sets, interests and languages our teams choose to use.

Please note that all applications must be completed using the online form - we do not accept applications via email.

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