Principal Product Manager - Zalando Fulfillment Solutions (all genders)

THE ROLE & THE TEAM
Over the last years, we learned that solving fulfillment-related challenges for the good of our customers helps us to fuel the growth of our platform. With more partners in Partner Program and Connected Retail joining our platform, we have been developing and testing additional further fulfillment services tailored to their needs.

The Connected Network department is responsible for all partner-facing Zalando Logistics Solutions. By unifying and collaborating these services under a single umbrella, we provide a more holistic approach to deliver the optimal fulfillment solution to meet our partners' needs, and leverage common services to enable partner program growth.

As a Principal Product Manager in Connected Network, you will be part of a team working on an ecosystem of partner facing or critical internal facing or data driven products. All these products are designed to help our most versatile partners to self-serve and get started on CN business, manage their operations and steer growth. In partnership with multiple teams across the business, you will set the vision for creating simple, compelling and user-centric experiences through deep partner insights.
INCLUSIVE BY DESIGN
At Zalando, our vision is to be the Starting Point for Fashion - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you're great for this role, so please avoid including your picture, age, and marital status in your CV as well.

We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.

do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/diversity-inclusion
Our employee resource groups: https://corporate.zalando.com/en/diversity-inclusion/our-employee-resource-groups
WHAT WE'D LOVE YOU TO DO (AND LOVE DOING)

• You'll determine and drive the product vision of Europe's most customer-centric fulfillment platform that connects any fashion brand with customers anytime anywhere
• You'll collaborate with an extended network of internal and external stakeholders to build a state-of-the-art product strategy to prioritize and solve the most important partner problems with respect to logistics and fulfillment
• You'll lead, hire, develop and guide team of product managers and designers to achieve your roadmap
• You'll define KPIs for your area, understand how they impact our partner experience and business performance long-term and monitor success over time

WE'D LOVE TO MEET YOU IF

• You are a data-driven and collaborative Product Management practitioner and leader with experience of working with internal and external stakeholders
• You have experience of developing B2C (consumer-facing) or B2B (partner-facing) products across multiple platforms
• You have excellent verbal and written communication skills and ability to work across multiple teams, align goals and deliverables and drive overall success independent of organizational boundaries
• You have experience owning the long and medium term vision and development roadmap for products. You have driven products which have a multi-year horizon for realization of the full vision
• You know how to measure the success of your product and continuously iterate to improve it for the benefit of our partners

OUR OFFER
Zalando provides a range of benefits, here's an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

• Employee shares program
• 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
• 2 paid volunteering days a year
• Hybrid working model, with flexible hours and up to 60% remote
• Work from abroad for up to 30 working days a year
• 27 days of vacation a year to start
• Relocation assistance available (subject to prior agreement)
• Family services, including counseling and support
• Health and wellbeing options (including Gympass)
• Mental health support and coaching available
• Drive your development through our training platform and biannual peer-to-peer review

ABOUT ZALANDO
It's the perfect time to join Zalando's journey, from being a pioneer in the world of e-commerce, to becoming the Starting Point for Fashion in Europe. We connect customers, brands, and partners across 25 markets.

Help us drive digital and sustainable solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 49 million active customers.

Our values: https://jobs.zalando.com/en/our-founding-mindset

do.More - our sustainability strategy: https://corporate.zalando.com/en/our-impact/domore-our-sustainability-strategy

Follow us on Instagram: instagram.com/insidezalando

Please note that all applications must be completed using the online form - we do not accept applications via email.

#CustomerFulfillment #hotjobs #productmanagemnt #productlead