Global Disability and Leave Analyst/Specialist (Remote - Americas, EMEA)

We're searching for Disability and Leave Analysts/ Specialists who will be part of our Wellness & Leaves team. As a member of the team, you will help grow, build, execute, and administer our disability and leave programs. This is an incredible opportunity to have a real, positive impact on the lives of thousands of Shopifolk across the globe!

Responsibilities:

• With a collaborative approach, proactively manage insured STD and LTD claims (including the return to work process), illness leaves, and Workers' Compensation claims globally
  
• Proactively manage and administer global accommodation/workplace adjustment requests
  
• Establish and maintain effective working relationships with internal stakeholders (employees, managers, HR business partners, payroll & scheduling teams), as well as external contacts (vendors, insurers)
  
• In partnership with HR team members, provide coaching and training to leads regarding disability claims, absence management strategies, return to work programs, and accommodation/workplace adjustments
  
• Be a day-to-day contact for the HR team with disability management, accommodation, and leave questions
  
• Prepare monthly, quarterly, and annual reports
  
• Vendor sourcing, vendor management, monitoring, and evaluation
  
• Develop and maintain global disability and leave procedures
  
• Interpret, apply, and maintain knowledge of relevant regulations (employment laws, leave legislation, etc.) and adapt programs accordingly
  
• Research, develop, and implement compliant and creative leave programs
  
• Evaluate our existing plans to identify opportunities for improvement
  

Qualifications

• Passionate about disability & leaves management comfortable working with sensitive and confidential information
  
• Knowledgeable of best practices in disability management, leaves, return to work, and accessibility, especially within a virtual environment
  
• Strongly advocate and solve problems, as you will be required to find a balance between stakeholders (management, employee, insurer) in sensitive situations
  
• Ability to work in different time zones on occasion to support global employees
  
• Results-driven and self-starting with the ability to manage multiple priorities in a fast-paced environment and comfortable working with a collaborative virtual team
  
• Ability to thrive in times of chaos and ambiguity
  

Here's how to apply:

We know that applying to a new role takes a lot of work and we truly value your time. Please address your cover letter to Captain Leaves - we are looking forward to reading your application.

This posting will close on Monday, January 31st at 11:59 pm EST. We are looking forward to learning more about you and your interest in joining our team. Successful candidates can expect to hear back from us by Friday, February 11th.

If there are any accessibility concerns such as vision/hearing impairment, access to a computer with a camera or steady internet connection, please let me know or reach out to accommodations@shopify.com so we can accommodate you accordingly.

Shopify is now permanently remote, and we're working towards a future that is digital by design. That location you see above? Consider it merely an example of hundreds of potential locationsShopify is hiring. Learn more here: https://www.shopify.com/careers/work-anywhere

Our belief is that a strong commitment to diversity & inclusion enables us to truly make commerce better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Please take a look at our Sustainability Reports to learn more about Shopify's commitments to our communities, and our planet.

At Shopify, we understand that experience comes in many forms. We're dedicated to adding new perspectives to the team - so if your experience is this close to what we're looking for, please consider applying.

How we hire

At Shopify, we put a lot of care and time into who we hire. We believe that in order to build the best products, we need to build high impact teams. Our recruitment process centres around what we call the Life Story interview, a conversational-style interview where we get to learn more about you.
Learn more about our hiring process