Junior Manager Logistics Operations

25 Jan 2022
31 Jan 2022
The Delivery Solutions Team cares for our customers by providing fit for purpose last mile solutions in all countries. Our daily work includes carrier management, quality measurements and improvement & innovation projects.

As a Junior Delivery Solutions Manager you will gain exposure to how Zalando builds and maintains its sound relationships with its carriers to create value for customers from day 1! It is a great place to develop and showcase both analytical and stakeholder management skills liaising daily with our last mile carriers in the designated markets.

You will be managing data to support daily operations, as well as being the centerpiece of communication, as you will be in touch with other teams and departments such as, Linehaul Teams, Customer Service Teams, Warehousing Teams, Tech Teams amongst others.
  • Manage the relationship between last mile carriers and Zalando and take ownership for performance reporting to track and ensure carrier performance
  • Support projects that redefine the logistics landscape in areas such as: Customer Convenience, Innovation & Sustainability
  • Negotiations with carriers to expand offerings to customers, reduce cost and optimise process flows
  • Handle the large pool of internal and external stakeholders to ensure transparency and alignment in both daily operations and projects

  • University Degree or apprenticeship with focus on SCM, Logistics

and/or first experiences in logistics, SCM, carrier management, e-commerce or fast fashion
  • some years experience in a similar role within last mile logistics, supply chain or similar is a plus
  • Great communication skills in English with the ability to interact with various stakeholders (an additional EU language is a plus)
  • You have a strong affinity to logic, don't shy away from self-learning and have a passion for data
  • We are looking for a team player with proactive interaction skills
  • A workplace run on trust, empowerment and feedback; positive, inspiring working atmosphere
  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
  • Mentoring and personal development opportunities and an international team of experts
  • Relocation assistance for internationals, PME family service and parent & child rooms

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.
About Zalando Lounge
Zalando Lounge is an online shopping club for fashion and lifestyle products. Launched by
Zalando in March 2010, we have quickly become a top provider of coveted labels and hip
luxury brands at great prices. Our team at the Berlin headquarters launches new sales
promotions every day, limited in time and quantity, and thus has a very diverse daily work
routine. We are pushing our internationalization with the same dynamism and are bringing
exciting fashion moments to customers in many European countries. See for yourself:

Please note that all applications must be completed using the online form - we do not accept applications via email.

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