Jewellery Manager

An experienced Manager with expert knowledge of jewellery is required to join the DSM team. Responsible for providing an outstanding customer experience, meeting/exceeding sales targets and ensuring that the floor is well maintained and stocked at all times. Focusing on all details with a clear and highly professional style. 

Key responsibilities include but are not limited to: 

• Overall accountability for the smooth running of the Jewellery department in store 

• First point of contact for VIP & Merchandising teams for any jewellery special orders 
• Ensuring that the very best levels of customer service are met at all times. 
• Building and retaining a client book. 
• Keeping the selling floor and stock well maintained, clean and organized. 
• Capturing data in accordance with company “data capture” procedures. 

• Receiving, checking off and storing new deliveries. 
• Floor coverage/asset protection. 
• Following jewellery security protocol. 
• Maintaining jewellery visual merchandising standards. 

The Ideal Candidate 

Attitude: 

• A highly motivated individual able to converse with all levels both internally and externally. 
• A motivating and engaging leader 

• Self-starter, able to set the standard by their own professionalism and attitude. 
• Must be energetic, self-motivated and self-organized. Willing to do whatever it takes to get the job done. 
• Decisive, structured and organized, with a keen eye for detail. 
• Punctual, possesses excellent time management skills. 
• Flexible, adapts to the ever changing needs of the business.