Global Sales Associate

Wales Bonner
London (Central), London (Greater) (GB)
26 Jan 2022
16 Feb 2022
Contract Type
Full Time


WALES BONNER is looking for a proactive Global Sales Associate that is able to support the Global Sales Manager in the management of all wholesale and Ecom activities.

As Global Sales Associate, you are responsible for the day-to-day management of our wholesale clients, coordination of the showroom and Ecom product launches, and support with the execution of the wider sales strategy.

Working for a small and independent company, you are a true brand ambassador, motivated to achieve ambitious targets.


  • Providing communication support with wholesale partners in a timely manner
  • Delivering a high level of customer service through email, phone and in the showroom
  • Dealing with sample requests from wholesale partners for orders, e-commerce and general marketing content
  • Generating RRPs in multiple currencies and sharing them with all WHS partners 
  • Building and managing the wholesale and e-com sell-through reporting on a seasonal basis
  • Building and maintaining the client network by engaging and fostering relationships
  • Handle general requests from clients such as product information, brand images, products’ images and content, shipping documentations
  • Sending official communications to clients regarding deliveries, out of stock products, new launches and general day to day information
  • Monitor online stores to make sure our brand is well represented (images, visual merchandising, RRPs)
  • Attend store visits and brand trainings with the Global Sales Manager and independently
  • Contribute ideas to enhance the Wales Bonner website and wholesale platform to improve user experience
  • Supporting the Global Sales Manager in reaching out to partners globally pre market
  • Travel to Paris to support the Global Sales Manager in appointments 
  • Showroom Management and photo shoot scheduling with all key partners
  • Help with the showroom set up and the sales campaign preparation 
  • Inputting, amending and processing sales orders in JOOR and Zedonk
  • Manage e-com and showroom portal shootings
  • Help in runway seating, invites send out 
  • Support with digital marketing, eg- visual assets
  • Assisting with maintenance and updates of Zedonk and Shopify whole platforms, including both front and back end (daily operations, order management, product uploads, web design, visual assets and more)


  • Key interest in the luxury retail sector, digital marketing and business operations
  • Computer literate, with Microsoft office experience
  • Previous experience in a sales or customer support role is a plus
  • Proven ability to handle pressure, multi-task and prioritise work on a daily basis
  • Strong communication skills, customer focus and adaptability to different personality types
  • Strong organisational skills working both independently and as part of a team
  • Proactive mindset and a creative thinker
  • Strong analytical skills
  • Must be able to travel internationally
  • Zedonk/Shopify experience and languages a plus


  • A dynamic and ambitious environment with the scope to grow into more senior roles
  • Exposure to Global Luxury Wholesale Network
  • International travel to Paris Fashion Week on a seasonal basis


Wales Bonner welcomes applications from exceptional individuals from both within and outside of the fashion industry. We are seeking those eager to further our mission: To elevate the location of blackness within culture, infusing European luxury with an Afro-Atlantic spirit. You would join our small, diverse and dynamic team, working in an environment that fosters ambition and innovation with a progressive, start-up feel.

We are most interested in hearing from those who harmonize with and embody our brand values: who approach everything they do with a dedication to careful research, curiosity, and a passion for knowledge; who have a profound appreciation for timeless elegance and beauty; who are guided by integrity; and who are committed to personal and professional development in all of its forms.