Store Supervisor

APM Monaco
UK, London, Selfridges
Basic Salary + Sales Commission
27 Jan 2022
27 Feb 2022
London Selfridges
Contract Type
Full Time

Calling talented Store Supervisor joining us in London Selfridges!

Sales Generation

  • Meet sales goals
  • Analyze sales reports and data to determine the needs of the business and set business strategies
  • Continuously motivate sales staff to meet assigned sales and productivity goals
  • Support the development associate selling techniques, ensuring utilization of elevated levels of service to maximize sales
  • Demonstrate sales leadership for staff by playing an active role on the selling floor and being of the top sellers of the team

Customer Service

  • Manage client database and utilize information to increase sales and client contact
  • Resolve all client problems and complaints quickly and effectively
  • Assist sales associates with various customer service issues i.e. dissatisfied customers, returns, defective merchandise
  • Assist to manage all special events inclusive of collection previews, client events, sale events, etc.


  • Ensure facility maintenance, presentation and organization
  • Ensure cash control procedures are properly followed including: bank deposits, safe funds and petty cash
  • Ensure deliveries are properly processed in a timely manner
  • Monitor the movement of all inventory
  • Meet inventory accuracy and shrink requirements
  • Understand and properly execute all management POS functions
  • Support, promote and assume responsibility for loss prevention in all areas of risk management, physical security, store cash controls, inventory management, inter-store communication
  • Build and maintain good communication with members of corporate office and other stores


  • Implement and maintain all merchandising directives and ensure execution of effective merchandising strategies
  • Ensure the selling floor is neat, clean, organized and reflects the correct visual guidelines at all times
  • Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction
  • Identify and communicate product concerns in a timely manner
  • Communicate inventory needs to support the business goal

Desired Skills/Experience

  • You love APM Monaco
  • Fluency in English. Any other language will be a bonus.
  • 3-4 years retail experience with 1-2 years in managing a store
  • Proficient with Microsoft Office software including Work, Excel, PowerPoint and Outlook
  • Ability to analyze selling reports and react quickly to the business trends
  • Strong verbal and written communication skills and excellent organizational skills
  • Flexibility to work a retail schedule, which includes evening, weekends and holidays
  • Entrepreneurial drive
  • Immediate availability or short notice will be advantageous

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