Product Owner - Payment

Location
Amsterdam, Netherlands
Posted
28 Jan 2022
Closes
01 Mar 2022
Ref
R29281
Level
Manager
Hours
Full Time
PVH is one of the most admired fashion and lifestyle companies in the world. We power brandsthat drive fashion forward - for good. Our brand portfolio includes the iconicCALVIN KLEIN and TOMMY HILFIGER brands.We market a variety of goods under these and other nationally and internationally known owned and licensed brands. PVH has over 40,000 associates operating in over 40 countries and $9.9 billion in annual revenues. That's the Power of Us. That's the Power of PVH.

Join our PVH Ecommerce division:
The Ecommerce team is responsible for managing the European
owned-and-operated tommy.com and calvinklein.com sites across all European
markets. The team executes all necessary functions to manage the Ecommerce
business end-to-end. Both brands are growing at a rapid pace with very ambitious growth targets for the upcoming years.
The team is 115+ people strong and will expand significantly by the end of the year. Our team consists of highly motivated and skilled professionals from various cultural backgrounds and nationalities, making it an inspiring environment to work in.

As the own-and-operated Ecommerce business is one of the main growth
opportunities for both brands, there is a high focus in the organization to support the Ecommerce expansion.

The Team
Spanning across 27 markets and available in 7 different languages, the Tommy
Hilfiger and Calvin Klein European sites are visited by millions of visitors every month. The Platform & Product team is responsible for digital product development of this best-in-class Ecommerce platform serving our two main brands. We strive to ensure that calvinklein.com and tommy.com doesn't just look amazing - but performs like clockwork and anticipates all our customer's needs.

The Role:
As the product owner of the Ecommerce Payments team you will work together with your product team to provide a reliable payments platform, enabling our customers to carry out their checkout journey in a frictionless and user friendly manner. Offering localized payment methods within our different markets, building trust, and encouraging customers to complete their checkout journey to purchase every time. The role collaborates closely with the TH & CK Operations and Finance teams to ensure that we are adding value across the entire payments landscape from checkout through to return. Additionally, the role will work closely with the UX and CRO teams to define a premium customer journey experience end to end.

Within this role, you are a leader that knows how to motivate and drive a product team forward whilst being able to prioritize roadmap items based on data driven insights and/or a business need.

Curious to find out more? Here is an overview of how you will drive value day-to-day:
● Get the best out of your scrum team consisting of front-end, back-end
developers and QA testers by daily collaboration and motivation.
● Backlog management: prioritize new features, bug fixes and roadmap epics
based on user, business and technology value.
● Research and specify new features and enhancements to existing features and log them in Jira.
● Liaise with various stakeholders on requirements to ensure the 'Why' and the
'What' are specified so that the scrum team can work on the 'How'.
● Achieve the optimal implementation of changes to the payments process and
across the various payment product offerings to ensure we can maximize our
impact in all markets.
● Ensuring smooth rollout and launch of new payment methods.
● Investigate and resolve business issues that are reported for the website and
operational processes.
● Monitor, analyze and evaluate the platform and initiate improvement requests
based on quantitative and qualitative analysis from web analytics
(Adobe/Google Analytics), A/B test outcomes, and user analysis (through focus
groups, prototyping etc.)
● Communicate and influence across the organization - making sure everyone
understands what is being delivered in what time frames and the purpose
behind them.

The Ideal Candidate:
● You have a strong 'can do' attitude, positive mindset and are an excellent
communicator.
● Strong stakeholder management skills are a must, with the ability to handle
communications for large audiences across multiple teams, ensuring all
stakeholders are always up to date.
● An ability to see the 'bigger picture' and apply that in all decision making and
how it impacts prioritization for your roadmap.
● Brings 5+ years experience as a Product Owner working with large, high-traffic websites, preferably e-commerce sites. Experience in the payments space is a big plus.
● Experience with the SCRUM methodology and an agile way of working.
● Great affinity with front-end development; you don't have to be able to code
but are familiar with the REACT JS framework and headless website
architecture.
● Enough technical understanding of a payments flow to be able to translate the
business needs and ensure that we are not only building the right product, but
also building it in the right way.
● Ability to analyze data and validate before defining a solution.

What You Can Expect from Us:
  • A company culture that fosters development, offering training and learning opportunities through our very own PVH University
  • An international environment which respects diversity, equality, and individuality
  • A monthly Covid home- office budget
  • A smart work program that empowers our associates to work from home in the Netherlands, within a flexible schedule
  • A beautiful state-of-the-art Campus awaiting you upon our return to the office

PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.

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