Head of Product - Partner Fulfillment Solutions (all genders)

Recruiter
Zalando
Location
Berlin
Posted
28 Jan 2022
Closes
17 Sep 2022
Ref
3776602
Level
Manager
THE ROLE & THE TEAM
Over the last years, we learned that solving fulfillment-related challenges for the good of our customers helps us to fuel the growth of our platform. With more partners in Partner Program and Connected Retail joining our platform, we have been developing and testing additional further fulfillment services tailored to their needs.

The Connected Network department is responsible for all partner-facing Zalando Logistics Solutions. By unifying and collaborating these services under a single umbrella, we provide a more holistic approach to deliver the optimal fulfillment solution to meet our partners' needs, and leverage common services to enable partner program growth.

As the Head of Product, you are responsible for the full product vision, strategy, and execution. You will have full ownership of the problem space and solutions based on deep knowledge of the end user (both customer and partner), data usage (of our products, industry, competitive landscape), and business strategy. This role will have direct responsibility for Product resources and collaborate closely with designers, data analysts and program management to discover and build an innovative and optimized fulfillment platform for our partners.
INCLUSIVE BY DESIGN
At Zalando, our vision is to be the Starting Point for Fashion - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV as well.

We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.

do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/diversity-inclusion
Our employee resource groups: https://corporate.zalando.com/en/diversity-inclusion/our-employee-resource-groups

WHY YOU SHOULD BE INTERESTED…
  • You'll work with Product, Engineering, Operations and Commercial teams to define and drive the long-term vision and product strategy for Fulfillment Solutions, and transfer it into actionable roadmaps.
  • You'll take ownership and deliver initiatives to improve automation and commercial impact KPIs, while continuously improving the experience for our partners, delivering transformational solutions that enable them to effectively steer and grow their business with Zalando.
  • You'll contribute to the Product Management community at Zalando and help shape its future.
  • You'll inspire, consult and empower your team and stakeholders.
  • You'll discover and validate customer problems and commercial opportunities based on rigorous product management frameworks and techniques.
  • You'll utilize data to drive decision making, evolve the solutions to be data driven and automated.
  • You'll reinforce a constant and dedicated focus on our customers and partners and how to solve the right problems.
WE’D LOVE TO MEET YOU IF…
  • You are an experienced, data-driven and collaborative Product Management practitioner and leader.
  • You have experience developing B2B products across multiple platforms.
  • You have excellent verbal and written communication skills and ability to work across multiple teams, align goals and deliverables and drive overall success independent of organizational boundaries.
  • You have experience of owning the long and medium-term vision and development roadmap for products with a multi-year horizon for reaching the full vision.
  • You know how to measure the success of your product and continuously iterate to improve it for the benefit of our customers and our business.
  • You have experience of managing senior stakeholders for alignment and buy-in to deliver impact.
ZALANDO BENEFITS
Career Development
  • We offer peer-to-peer performance reviews twice a year
  • Learn and develop through our extensive Zalando training platform
  • Join regular all-hands, team meetings, Q&A-sessions, and quarterly anonymous employee surveys to ask your questions and provide your feedback
  • Support from an international team of experts; mentoring and professional development opportunities

Wellbeing
  • 2 days paid leave per year for volunteering
  • Minimum of 27 holiday days per calendar year
  • Online sports courses, wellbeing, and nutrition advice offered by Humanoo personal wellbeing coach app
  • Mental wellbeing support by our Employee Assistance Program and professional consultants to help you find health resources

Flexibility
  • Flexible working hours
  • Relocation assistance available - subject to prior agreement
  • Home office equipment available for hybrid working, to support you working from home
  • Hybrid working model with 60% remote per week
  • Opportunity to work from abroad for 30 (working) days per calendar year

Financial
  • Access to the employee shares program
  • 40% shopping discount on products shipped and sold by Zalando, and 30% discount on Zalando Lounge
  • Discounts from a wide range of external partners

Family
  • Employee parents’ forums and employee resource group
  • Supported transition into and out of parental leave, with a buddy and re-onboarding plan
  • 3 fully-paid child sick days per year
  • Free counseling, assistance, and referral service for all matters concerning yourself and your family via the Fürstenberg Institute
ABOUT ZALANDO
It’s the perfect time to join Zalando on our journey, from being a pioneer in the world of e-commerce, to the starting point for fashion in Europe. We connect customers, brands, and partners across 23 markets.

Help us drive digital and sustainable solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to almost 49 million active customers through a team of diverse skill-sets, cultural backgrounds, and interests.

Our values: https://jobs.zalando.com/en/our-founding-mindset

do.More - our sustainability strategy: https://corporate.zalando.com/en/sustainability

Follow us on Instagram: instagram.com/insidezalando

Please note that all applications must be completed using the online form - we do not accept applications via email.

#CustomerFulfillment #productmanagement #headofproduct

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