ADAN-Zalando Scholarship - Email & Push Marketing Intern (CRM) Belgium & The Netherlands (All Gender

14 Feb 2022
14 Jul 2022
Adan-Zalando Scholarship is the unique program for Black and People of Color (BPoC) in Germany. The scholarships will be offered as a 6 month internship (40 hours a week) and a mentoring program to support you on your journey. As an intern, you will join the Customer Inbox team in our Digital experience organization where you will gain solid experience of what working at an e-commerce company is like. As a mentee, you will be accompanied by experienced Zalando employees, i.e. meet with them regularly to reflect, seek guidance and get help with navigating through the career world.


As an Email & Push Marketing Intern for Belgium and the Netherlands, you will work directly with the country manager on maintaining the direct communication plan as well as creating and reporting on newsletter and push notification campaigns.

You will be part of the Customer Inbox team in our Digital Experience organization, who inspires, informs, and engages consumers and enables Zalando teams to reach out via personalized direct communication (email and push notifications).
At Zalando, our vision is to be the starting point for fashion - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you're great for this role, so please avoid including your picture, age, and marital status in your CV as well.

We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.

do.BETTER - our diversity & inclusion strategy:

Our employee resource groups:
  • Responsible for the process of creating commercial newsletters and push notifications: from campaign set up to quality assurance process
  • Tracking of weekly KPIs and analyzing the performance
  • In order to continuously improve our communication, you'll be part of planning and conducting A/B tests to increase KPIs on engagement (e.g. OR%, CTOR%) and conversion (CR%)
  • Reporting on our competitors' activities on a regular basis and take the lead on ad-hoc projects or requests when necessary
  • Enrolled in or completed a Bachelor or Master's degree in Marketing, Communications or Business Administration
  • Strong communication and creative writing skills and fluent in English and Dutch
  • Analytical mind-set and ability to create impact in a dynamic environment, to take on new assignments, and juggle many things at once
  • Proficient in Microsoft 365 (Excel, PowerPoint, Word) & Google Workspace
  • Strong interest for fashion and/or online retailZALANDO BENEFITS
    Future Zalent
    • Become part of the Future Zalent community and join others on similar journeys as you develop and thrive in and out of the workplace.
    • Online support, networking, training and mentoring to help guide you to a successful career at Zalando.
    • Invites to social events and meet-ups, bringing together our graduates, interns, apprentices and working students together in one place.

    Career Development
    • Learn and develop through our extensive Zalando training platform
    • Join regular all-hands, team meetings, Q&A-sessions, and quarterly anonymous employee surveys to ask your questions and provide your feedback
    • Support from an international team of experts; mentoring and professional development opportunities

    • 2 days paid leave per year for volunteering
    • Minimum of 27 holiday days per calendar year
    • Online sports courses, wellbeing, and nutrition advice offered by Humanoo personal wellbeing coach app
    • Mental wellbeing support by our Employee Assistance Program and professional consultants to help you find health resources

    • Flexible working hours
    • Home office equipment available for hybrid working, to support you working from home
    • Hybrid working model with 60% remote per week, starting in 2023
    • Opportunity to work from abroad for 30 working days per calendar year

    • Discounts from a wide range of external partners

    • Employee parents' forums and employee resource group
    • 3 fully-paid child sick days per year
    • Free counselling, assistance, and referral service for all matters concerning yourself and your family via the F├╝rstenberg Institute

    It's the perfect time to join Zalando on our journey, from being a pioneer in the world of e-commerce, to the starting point for fashion in Europe. We connect customers, brands, and partners across 23 markets.

    Help us drive digital and sustainable solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to almost 49 million active customers through a team of diverse skill-sets, cultural backgrounds, and interests.

    Our values:

    do.More - our sustainability strategy:

    Follow us on Instagram:

    Please note that all applications must be completed using the online form - we do not accept applications via email.

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