Enterprise Data Product Analyst

Neiman Marcus
Irving, Texas, United States
18 Feb 2022
09 Sep 2022

Neiman Marcus Group (NMG) has been the premier destination for luxury fashion and goods, superior service, and an elevated retail experience for more than a century. Today, 9,000 associates contribute to the success of NMG's brands: Neiman Marcus, Bergdorf Goodman, Last Call, and Horchow. There are 38 full-line Neiman Marcus stores in cosmopolitan markets across the United States and a sophisticated digital platform that attracts shoppers worldwide. Bergdorf Goodman operates two stores in landmark locations on Fifth Avenue in New York City and BergdorfGoodman.com, catering to loyal luxury customers globally. NMG also owns five Last Call stores and Horchow.com, an e-commerce site that offers premium furniture and home decor.

As an organization, NMG is on a transformational journey to become the preeminent luxury customer platform. NMG continues to deliver the best integrated customer experience and has evolved the business to succeed in the ever-changing retail landscape. NMG is a relationship business. What differentiates the organization from other luxury retailers are its unique assets: a strong store footprint, the most knowledgeable associates, an engaging online experience, solid brand partnerships, innovative digital and in-store experiences, the most loyal luxury customer base, and a strong balance sheet.

Our customers will always be at the center of everything NMG does. The company continues to reinvest in new technologies that enhance the customer experience. NMG meets customers where they are. NMG's goal is to offer customers a seamless experience across its stores, online, and remote digital selling.

NMG's priority is to develop a highly engaged and high-performing team where everyone belongs. The business attracts and retains best-in-class talent through unique offerings provided to associates in addition to standard employer benefits. These include an innovative way of working, associate discounts on merchandise, tuition reimbursement, associate hardship fund, and paid time off to volunteer, to name a few.

As part of NMG's Environmental, Social, Governance (ESG) work, the organization is focused on driving its core value of being "All Heart." NMG is also assessing its current environmental and social impact while developing a three-year plan to lead the luxury industry in its commitment and transparency to environmental and social sustainability. NMG strives to become an employer of choice, driven by a culture of Belonging. A dedicated team focuses on this journey, directly impacting how NMG conducts business throughout the workforce, workplace, and marketplace dimensions.

NMG has incredibly passionate and committed corporate and store associates. NMG offers associates an environment where everyone feels welcomed, nurtured, and empowered. Our associates are the heart of NMG. As an organization, NMG leads with love - love for customers, love for associates, and love for brand partners.

The Neiman Marcus Enterprise Data & Analytics (EDA) Product Team is looking for a skilled Enterprise Data-Product Analyst who is passionate about consulting analytics teams on how to identify, acquire & align the right analytic inputs to deliver insights to end customers in a way that maximizes value, accelerates time-to-insight, and ensures connectivity between business users across the Neiman ecosystem. The Enterprise Data-Product Analyst is a relentless advocate for the strategic & sustainable application of data to achieve business value, and demonstrates a strong technical expertise, a "hands-on" learning approach, a keen eye for detail, and a willingness to take responsibility for ensuring successful analytic outcomes.

***Corporate office based in Dallas, TX. Position eligible to be remote***

The Enterprise Data-Product Analyst will be responsible for supporting the strategy of the Neiman Marcus Group and its Advanced Analytics roadmap by delivering business process & data source assessments for proposed use cases on the Advanced Analytics roadmap and translating analytic needs and context to engineering teams. The Enterprise Data-Product Analyst will report to the Enterprise Data-Product Manager supporting Omnichannel Selling & Promotions Analytics. The position will collaborate with Domain-specific Analytics teams, Enterprise Data Engineers and Source System Analysts in order to effectively consult on data & process requirements for the overall Enterprise Data-Product roadmap.

You will be successful by cultivating strong, collaborative relationships with both Analytics Teams within each Domain & our respective Technology and Delivery Leadership in order to empower each to deliver value to our business partners.

  • Gain Experience with feature delivery and tradeoffs of a product
  • Gain Experience driving projects with cross-functional colleagues
  • Demonstrate Strong verbal and written communication skills with a demonstrated experience engaging and influencing senior product managers and leaders.
  • Manage a cross-functional process for prioritizing, delivering and launching new features

  • Conduct Quantitative data analysis and demonstrate critical-thinking skills
  • Conduct Qualitative business process analysis and demonstrate keen eye for gaps in relevant data
  • Participate in user discovery sessions with stakeholders.
  • Understand the needs and priorities of domain-specific analytics leads while working with technology leads, business process owners, and source system owners to understand what is required to deliver the right analytic inputs
  • Be willing to lead and conduct prototyping activities to prove out data modeling approaches
  • Deliver use case assessments and consult Product & Analytic teams on "best" approach
  • Gain Experience of going through a full product lifecycle, integrating customer feedback into product requirements, enabling prioritization and pre/post-launch execution.
  • Work directly with an agile engineering team to participate in sprints, grooming, other agile ceremonies
  • Identify requirements, design features and groom user stories
  • Experience breaking down features into workable user stories
  • Effectively Translate the analytic & product needs priorities to developers

Primary Responsibilities:
  • Understand the Analytic Roadmaps & Use Cases (key questions, intended value, and target users) provided within each domain
  • For each use case, work with Business Process Owner & Source System leads to identify how process is executed, how users apply the system within the process context, and whether the data generated is being properly captured and validated
  • Identify gaps in data and process alignment, and highlight where these specifically affect the analytic requirements
  • Generate meaningful and reusable documentation of your process and findings & democratize your expertise
  • Prototype Relationships & Models in order to be able to demonstrate potential uses and value
  • Consult & Challenge Analytic & Data-Product leads on "best" approach in terms of ensuring consistency, quality, and proper structure of inputs and be willing to identify connections / potential impacts across different functional roadmaps
  • Deliver use case assessments within specified timelines
  • Translate use case assessments into feature requirements / user stories for delivery
  • Serve as SME on your specific feature and be willing to guide delivery team through analytic needs and priorities
  • Understand production analytic outcomes and learnings and be able to re-calibrate requirements accordingly for improved product and process (MVP mindset)
  • Ensure strong collaborative working relationships between business, analytic, and technology teams during feature delivery - break siloes and (if required) be the connection!

  • 2+ Years of hands-on experience in Data Analytics with desire to grow into more strategic Product-oriented role
    • At minimum has entry level experience in a multi-functional corporate setting - Retail specific experience is a plus
  • Bachelor's or Master's degree from a reputable institution with some combination of focus in Retail relevant domains and either Traditional Statistics or Data Analytics background
  • Passion for working in a fast-paced agile digital environment is a must!
  • Prior exposure to agile product development processes is preferred
  • Solid technical background with understanding and/or hands-on experience in following is a must:
    • Quantitative Analysis & Programming (Python, R, etc.)
    • SQL
    • Data Modeling / Database Design
    • IT Systems Analysis (Exposure to Both Cloud & Legacy Systems)
  • Excellent analytical skills with an understanding of Web Analytics, engagement KPI's and a mature understanding of how to build business cases, measure benefits and communicate results to Sr. Leadership.
  • Superior relationship building with cross-functional teams to deliver results through excellent partnership, communication and negotiating skills
  • High level of attention to detail with the ability to work collaboratively across multiple teams, communicate effectively, adjust priorities based on business results, and work in a continuously changing environment to meet critical deadlines
  • Strong strategic, creative thinking and decision-making skills
  • Highly organized with the ability to multi-task and prioritize tasks to deliver expected results on time
  • Must have extremely strong interpersonal skills and the ability to maintain and develop internal and external relationships; collaborating across multiple business and technology functions, relationship building and consensus building are essential
  • Self-motivated and results oriented individual able to work independently and also work collaboratively with a team
  • Excellent communication skills with the ability to interact with all levels of the organization, and communicate with technical and non-technical audience
  • Experience and enthusiasm for testing, analyzing, and iterating on Enterprise Data Assets in order to enable Analytic success and improved self-service of insight
  • Deep understanding of, and empathy for users

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