Product Manager, Enterprise Data Analytics

Neiman Marcus
Irving, Texas, United States
18 Feb 2022
09 Sep 2022

Neiman Marcus Group (NMG) has been the premier destination for luxury fashion and goods, superior service, and an elevated retail experience for more than a century. Today, 9,000 associates contribute to the success of NMG's brands: Neiman Marcus, Bergdorf Goodman, Last Call, and Horchow. There are 38 full-line Neiman Marcus stores in cosmopolitan markets across the United States and a sophisticated digital platform that attracts shoppers worldwide. Bergdorf Goodman operates two stores in landmark locations on Fifth Avenue in New York City and, catering to loyal luxury customers globally. NMG also owns five Last Call stores and, an e-commerce site that offers premium furniture and home decor.

As an organization, NMG is on a transformational journey to become the preeminent luxury customer platform. NMG continues to deliver the best integrated customer experience and has evolved the business to succeed in the ever-changing retail landscape. NMG is a relationship business. What differentiates the organization from other luxury retailers are its unique assets: a strong store footprint, the most knowledgeable associates, an engaging online experience, solid brand partnerships, innovative digital and in-store experiences, the most loyal luxury customer base, and a strong balance sheet.

Our customers will always be at the center of everything NMG does. The company continues to reinvest in new technologies that enhance the customer experience. NMG meets customers where they are. NMG's goal is to offer customers a seamless experience across its stores, online, and remote digital selling.

NMG's priority is to develop a highly engaged and high-performing team where everyone belongs. The business attracts and retains best-in-class talent through unique offerings provided to associates in addition to standard employer benefits. These include an innovative way of working, associate discounts on merchandise, tuition reimbursement, associate hardship fund, and paid time off to volunteer, to name a few.

As part of NMG's Environmental, Social, Governance (ESG) work, the organization is focused on driving its core value of being "All Heart." NMG is also assessing its current environmental and social impact while developing a three-year plan to lead the luxury industry in its commitment and transparency to environmental and social sustainability. NMG strives to become an employer of choice, driven by a culture of Belonging. A dedicated team focuses on this journey, directly impacting how NMG conducts business throughout the workforce, workplace, and marketplace dimensions.

NMG has incredibly passionate and committed corporate and store associates. NMG offers associates an environment where everyone feels welcomed, nurtured, and empowered. Our associates are the heart of NMG. As an organization, NMG leads with love - love for customers, love for associates, and love for brand partners.

The Neiman Marcus Product Management Team is looking for a skilled Product Manager, BI and Analytics who is passionate about building Data products and lives, breathes data.

The position will collaborate with business partners, subject matter experts, data scientist and product team partners to understand their goals and objectives, who can then establish product roadmap, features & stories ensuring delivery of features and functionality for Data products.

This Product Manager will be responsible for providing analytical solutions to Digital Marketing, Merchandising, Data Science, Supply Chain, eCommerce, Finance and Store teams.

You will be successful by building the right data tools and capabilities to empower internal teams to effectively collect and analyze data to measure success.

This position is for someone who has previously or currently is working heavily with data who would like to transition to a more business related role and act as a liason between the Data Engineering team and Business Stakeholders.

Duties & Responsibilities:
  • Partners with Director on Data products strategy development and execution.
  • Execute on a vision to build a robust, data-driven culture, anchored on democratizing access and understanding of data across the organization
  • Build and own a variety of Data Products to serve both internal and external customers
  • Develop data quality standards and process across all data domains and enhance/modify as needed
  • Implement enterprise-wide data governance and conduct DQ committee meetings in partnership with cross-functional teams
  • Contributes to successful continuous delivery of product roadmaps, within budget and schedule, by identifying risks and developing & recommending mitigation strategies.
  • Manage scrum team(s) by setting the priority and communicating a clear vision
  • The Problem-solver, catalyst, and someone who can translate complex analysis into well-structured and simple to understand presentations and recommendations
  • Creates and analyzes regular and ad hoc reporting to monitor business KPI's and to measure the effectiveness of product enhancements.
  • Builds strong working relationships with teams across the organization & key stakeholders to help facilitate awareness and support of business strategies and initiatives.
  • Supports and provides direction to the associate product managers in determining the impact of new functionality to existing business processes and system functionality.
  • Educates and evangelizes best practices throughout organization to build awareness for impact to business and ensure alignment for cross-team initiatives.
  • Maintains market awareness of industry trends and competitive landscape to help identify necessary updates and new opportunities.

  • 4-6 years of eCommerce or digital experience
  • Experience in working with data or big data technologies
  • Experience in hands-on product management experience in a fast-paced agile development environment is a plus
  • Proven ability to be effective in virtual team leadership, and managing through influence.
  • Strong experience in SQL skills (we use Snowflake) and Business Intelligence tool (SAP BI)
  • Exceptional verbal and written communications skills, including presenting to executives.
  • Requires a Bachelor's degree in Business, IT or other related fields

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