Alterations Supervisor

Recruiter
Neiman Marcus
Location
Mountainside, New Jersey, United States
Posted
18 Feb 2022
Closes
01 Jun 2022
Ref
18035
Level
Manager
Neiman Marcus Group (NMG) has been the premier destination for luxury fashion and goods, superior service, and an elevated retail experience for more than a century. Today, 9,000 associates contribute to the success of NMG's brands: Neiman Marcus, Bergdorf Goodman, Last Call, and Horchow. There are 38 full-line Neiman Marcus stores in cosmopolitan markets across the United States and a sophisticated digital platform that attracts shoppers worldwide. Bergdorf Goodman operates two stores in landmark locations on Fifth Avenue in New York City and BergdorfGoodman.com, catering to loyal luxury customers globally. NMG also owns five Last Call stores and Horchow.com, an e-commerce site that offers premium furniture and home decor.

Essential Duties and Responsibilities:
  • Supervise and manage alteration production of tailors/tailoress, and multiple store alterations workrooms. This person will also manage the production workflow of high volume garments daily
  • Maintain an efficient workflow within the workroom to produce customers' alterations according to promise dates, and timely completion of inventory repairs for fulfillment
  • Maintain optimum quality of the work that is equal to or better than the original garment construction to be completed in the workroom
  • Capable of ongoing training and development of the tailors to further enhance and improve their skill levels
  • Communicate daily with the workroom team delivering timely feedback to ensure quality standards are met
  • Demonstrate knowledge of understanding budgets and production reports, enabling decisions making based on information provided from those reports
  • Flex as needed to other job assignments directed by the management team
  • Other duties as assigned or needed by Workroom Manager

Requirements:
  • Master Tailor/Tailoress with a minimum of 5 years experience in alteration management
  • Leadership, Management & Communication skills
  • Managing overall productivity/quality of the workroom

Essential Physical Requirements
  • May require some pushing, pulling, bending, stooping, or kneeling and lifting up to 50lbs with or without accommodation

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